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Ask Tom Johnston Your Own Question
Tom Johnston
Tom Johnston, Home Appliance Technician
Category: Appliance
Satisfied Customers: 8007
Experience:  20 years experience
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hi, woke up this morning and found our freezer is thawed out.

Customer Question

hi, woke up this morning and found our freezer is thawed out. We have a Maytag double door with dispenser. its about 6 years old. any sugestions?
Submitted: 7 years ago.
Category: Appliance
Expert:  Tom Johnston replied 7 years ago.
Is the fan in the freezer running?
Customer: replied 7 years ago.
yes it is.
Expert:  Tom Johnston replied 7 years ago.
Pull the fridge out remove the lower back panel.Is the compressor hot or cold to the touch.
Customer: replied 7 years ago.
it is warm, i noticed it made a buzzing sound for about 5 secs and then stopped.
Expert:  Tom Johnston replied 7 years ago.
Ok great.You need to replace the relay and overload.They are attached to the side of the compressor.They just push on over three pins and have a few wires that go to them.You can get the parts at your local appliance parts store.
Customer: replied 7 years ago.
ok, do I need to turn off or unplug the unit?
Expert:  Tom Johnston replied 7 years ago.
Yes you do need to unplug the fridge.
Customer: replied 7 years ago.
Thank You Tom.
Expert:  Tom Johnston replied 7 years ago.

You are welcome.

 

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