Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

Hi Justin, now have a new problem! Washing machine has been

Customer Question
working great up until today...
Hi Justin, now have a new problem! Washing machine has been working great up until today . Washed 2 loads, all ok - then went to wash 3rd load and no matter what program or cycle you select the machine goes straight to wash cycle then pauses and the start light/button flashes with the door open light glowing a dim red . have tried 1 - reset button 2 - unpluging machine and leaving for an hour 3 opening and closing door. No other lights are flashing or are staying on. any thoughts??
Submitted: 7 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 4 hours by:
8/1/2010
Appliance Technician: Neilwill, Home Appliance Technician replied 7 years ago
Neilwill
Neilwill, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,274
Experience: 10 years experience appliance repair and installation
Verified
Hiya,
Justin is not working at the moment.

It seems that the problem of the start light/button flashing with the door open light glowing,
may be your door switch is bad or door nor closed well.

The most common reason that this problem would occur on that model washer is that the lid switch is broken. Check to see if it will click ok. If not, you may be able to push a pen or wooden Popsicle stick down into the slot to get it to switch on.

Even if it clicks ok, you would want to check it electrically be sure it will complete the circuit when engaged.

 

 

This is the switch on the top front right of the machine with the lid open. you will see two Phillip head screws holding it in place. easy fix is to unplug machine and take screws out of switch, clip wires and use wire nuts to connect another switch.



Edited by Neilwill on 8/1/2010 at 1:35 PM EST
Ask Your Own Appliance Question
Customer reply replied 7 years ago
The switch appears to be ok as it clicks and allows you to open the door. Machine does not fill up with water when you select any wash cycle. It starts and then pauses just before water should enter machine.
Customer reply replied 7 years ago
Please can you supply an answer as we are desperate to get this sorted out and don't really want to buy a new washing machine as it's only 3 years old. I am not being impatient but I did send this question at 10.10am this morning? Thanks
Appliance Technician: Neilwill, Home Appliance Technician replied 7 years ago

Hiya,

 

You do not need a new machine.

Even if it clicks ok, you would want to check it electrically ( Meaning with an ohm meter) be sure it will complete the circuit when engaged.

 

 

Either the lid switch is bad click or no click and needs to be tested with a meter, or the water control valve is bad.

If you can not teat them your self a hands on tech can test these parts and save you money by only replacing the faulty one.

Unfortunately I can not be there to use my test equipment.



Edited by Neilwill on 8/2/2010 at 1:28 PM EST
Ask Your Own Appliance Question
Customer reply replied 7 years ago
I will borrow a multimeter tomorrow and my husband will test it . Please can you tell me which of the 3 connectors need to be tested for continuity on the door switch ? Also where would i find the water control valve? Your help is much appreciated.
Appliance Technician: Neilwill, Home Appliance Technician replied 7 years ago
What is the complete model number and make?

-Could you explain your situation a little more?
Ask Your Own Appliance Question
Customer reply replied 7 years ago

Whirlpool WFS1071AW-7.5kg

This is a front loading washing machine and every time you turn the control knob to a wash cycle etc the machine goes straight to wash and does not fill with water. This happens for about 10 seconds and then the washing machine stops and door open light dimley lights red. Have removed the door switch to test (As you recommended) But I need to know which male connection/s in need to check for continuity on the switch? to confirm if this is the problem.

Appliance Technician: Neilwill, Home Appliance Technician replied 7 years ago
First : Are screens at inlet hose connection to washer clogged?
each water hose connecting to the washer has a screen in the hose at the point of connection. Remove water hoses from washer an clean screens at water inlet!



To test the door switch continuity:
Use a continuity tester or multi tester to test for continuity. Set the multi tester to the ohms setting X1. Touch one probe to each terminal. You should get a reading of either zero or infinity. With the probes still in place, depress the button or lever on the switch and the reading should change to the opposite extreme.
Ask Your Own Appliance Question
Customer reply replied 7 years ago
Hi , we are still waiting for a part (door switch ) to come from over east to confirm problem. We are still without a washing machine at home and as yet have not fixed it. As soon as the part arrives and it is working I will confirm this and pay . Thankyou for your patience.

--- On Thu, 5/8/10, JustAnswer <[email protected]> wrote:
Appliance Technician: Neilwill, Home Appliance Technician replied 7 years ago
Okay , Peace
Ask Your Own Appliance Question
Customer reply replied 7 years ago
Received new door switch and fitted, washing machine still not working. Have taken off both water pipes and checked for blockage, all ok, have also checked filters where pipes fit to washing machine. Removed lower drain bung by water pump this is also clear and not blocked. Have come to the conclusion that it must either be a printed circuit fault or another electrical device. As this repair is costing me money and time I have no alternative but to purchase new machine. Thanks for your help.
Appliance Technician: Neilwill, Home Appliance Technician replied 7 years ago
Hiya

Some times it is worth replacing old washers when the cost over powers the price of replacement.
Peace, God Bless
Ask Your Own Appliance Question
Customer reply replied 7 years ago
I appreciate that but not when it's just over 3 years old!!
Appliance Technician: Neilwill, Home Appliance Technician replied 7 years ago
Hiya,
You are correct if the machine is only three years old. I would fix it.
I must repost your question for another expert.
I am leaving on business.
The other experts will pick this up.
Sorry.
Ask Your Own Appliance Question
Appliance Technician: Neilwill, Home Appliance Technician replied 7 years ago
Hi ,
Are you getting an HF error code, which is no water detected.

Since you checked the parts that can give HF code which are: inlet valve, water supply, It may be the pressure switch and or timer board (CCU).

Start doing procedure below:

No water detected entering machine or Pressure switch trip not detected.

If after 30 seconds the control does not detect water entering machine and then valves will be turned off and the error code will be displayed.

Or

If the control has turned the water valves on and after 8 minutes the flow meter has detected 10.5 gallons of water passing through it, but has not detected the pressure switch trip, the valves will be turned off and the error code will flash.



Press PAUSE/CANCEL twice to clear the display.

If there is no water in the unit:

1. Make sure that both valves at the water source(s) are turned on all the way.
2. Check for plugged or kinked inlet hoses or plugged screens in the inlet valves
3. Verify inlet valve operation
If there is water in the unit:
1. Verify Drain pump operation
2. Pressure Switch Hose is in good condition and properly connected to Tub and Pressure switch
  • Verify there is not a siphon problem
  • Verify wire harness connections to:Inlet Valves, Pressure Switch, Drain Pump, Flow Meter, and Central Control Unit (CCU)
  • Check all hoses for possible leaks
  • Verify pressure switch operation
  • Verify flow meter operation
  • Verify CCU operation
If that does not work you may need to call a hands on tech to test pressure switch. In that case you can ring the number listed on the owner manual to get in touch with a Whirlpool rep.
Ask Your Own Appliance Question
Ask Neilwill Your Own Question
Neilwill
Neilwill
Neilwill, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,274
1,274 Satisfied Customers
Experience: 10 years experience appliance repair and installation

Neilwill is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,558 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

83,495 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

18,497 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a Whirlpool Cabrio washer model number wtw 6200 SW 3
I have a Whirlpool Cabrio washer model number wtw 6200 SW 3 it will not go into rinse I have already replaced the motor control assembly that I got that from one of your expert text I would like to kn… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have an old Kenmore dish washer. It works fine. It has
I have an old Kenmore dish washer. It works fine. It has rust marks on the bottom dishwasher rack where the coating has worn off;. The marks go onto my dishes. I have tr … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
GE Frontload washer GFWH1400D0WW I recently purchased this
GE Frontload washer GFWH1400D0WWI recently purchased this unit at lowes on clearance, it was so cheap I couldn't refuse it. . I was told that it worked however when I got it home it is not working. Th… read more
travis webb
travis webb
tech.
2,413 satisfied customers
I just bought a GE JS760SLSS range. I ruined the top using
I just bought a GE JS760SLSS range. I ruined the cook top using foil to protect top while frying and it burnt into the cooktop. Can I buy a replacement just for the cooktop or do I have to buy a whole… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
I installed a dishwasher. When I turned the hot water on the
I installed a dishwasher. When I turned the hot water on the connection at the back immediately came off. I turned hot water off, remounted the water supply better. Now the control panel wont illumina… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My Bosch dishwasher will not turn on. We bought it in July
It started turning on and off by itself and then just shut down completely after working for a few loads.… read more
travis webb
travis webb
tech.
2,413 satisfied customers
I have a kenmore elite fridge that is shooting water out of
i have a kenmore elite fridge that is shooting water out of the bottom … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Could you please advise me of the name of the paste to which
Hi could you please advise me of the name of the paste to which I can clean my cook top brass fittings with … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Whirlpool cabrio WTW8500DW not working. All buttons work but
Whirlpool cabrio WTW8500DW not working. All buttons work but machine senses load for about 2 minutes then says 'END' on display. No water enters tub, no error codes. Is there a way to reset the digita… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I am trying to reset my maytag MDB7759AWS dishwasher. 6 to 7
I am trying to reset my maytag MDB7759AWS dishwasher … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
The detergent dispenser on my GE Adora dishwasher won't open
The detergent dispenser on my GE Adora dishwasher won't open during cycle, but I can open manually when it's not in use. I tried the electronic reset suggested online. Doesn't do it. It's only a year … read more
travis webb
travis webb
tech.
2,413 satisfied customers
I have 2-1/2 year old GE Monogram Microwave that just
I have 2-1/2 year old GE Monogram Microwave that just stopped heating. All other functions seems to be fine, but no heat? Can you help? … read more
Joel Swenson
Joel Swenson
High School or GED
3,418 satisfied customers
My washing machine cannot detect the precision dispense
My washing machine cannot detect the precision dispense cartridge. i have to cycle the prompts in order for the washer to start. unfortunately, it have never worked from the time of purchase. What do … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
On my Samsung electric range, the display went out so no
on my Samsung electric range, the display went out so no oven control. cook top is working fine … read more
travis webb
travis webb
tech.
2,413 satisfied customers
I am considering buying a USED (supposedly newer than a year
I am considering buying a USED (supposedly newer than a year old) Jenn-Air JMW2430DP oven microwave combo unit that supposedly has a malfunctioning display port . don't want to buy a huge problem so I… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Just spoke with your assistant who is sending me to a site I
Hi Just spoke with your assistant who is sending me to a site I need to pay for help. I will not be in a position to take the dishwasher apart. Suggestions? When I hit start the cycle status says Upsi… read more
travis webb
travis webb
tech.
2,413 satisfied customers
Washer is leaking out bottom of washer upon filling cycle.
Washer is leaking out bottom of washer upon filling cycle. Motor works perfect. Can this be fixed. Can you repair in Laguna Beach … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Pro side by side: Settings were too warm when we took
Pro side by side: Settings were too warm when we took possession of house, set them colder on freezer. Water dispenser quit; icemaker kept working. Shut water switch at wall; disconnected water line a… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x