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so you have water and ice building up under the basket in the bottom of the freezer ,, right?
the freezer drain is stopped up ,, remove the lower inside back panel in the freezer and pour hot water into the troft at the back under the coil and open the drain hole and after it drains as it should the put back together and it will fix this problem ,,, Glad i could help you with your problem today so please hit the accept button for me before you leave so i may be paid ,, Thanks
thanks. Ill try that.