How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
10522817
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

I have a short in the ice ejector. Have to push glass against

Resolved Question:

I have a short in the ice ejector. Have to push glass against it several times to get ice. Any ideas would be appreciated. This is a Whirlpool Gold side by side.

Bob
Submitted: 7 years ago.
Category: Appliance
Expert:  Bryan replied 7 years ago.

If you did not include a model # XXXXX your question please do on you second reply if possible,this helps us serve you faster.

 

can you get me the model #? thanks Bryan

Customer: replied 7 years ago.

Bryan,

It is model # XXXXX The short is in the ejector arm that you put the glass against.

Bob
Expert:  Bryan replied 7 years ago.
ok the first thing to check is # XXXXX on this diagram, its the arm that hits the switch, make sure that hasn't broke on side, (this happens a lot in these) then if that ok its the switch # XXXXX thats going, check these things and let me know, thanks Bryan
Customer: replied 7 years ago.
What is the secret to getting the front panel off?
Expert:  Bryan replied 7 years ago.
you will need to take a putty knife and slip it between the front and the panel at the bottom and pry the bottom loose first then work your way around the sides and lift it off the top.
Customer: replied 7 years ago.
Both arms are Ok. Just ordered part # XXXXX Will be here tomorrow. Thanks
Expert:  Bryan replied 7 years ago.
no problem, thanks Bryan
Bryan and 2 other Appliance Specialists are ready to help you
Customer: replied 7 years ago.
Have installed micro switch. Still not working properly. I have to push 3-4 times to get ice.
Any suggestions?
Expert:  Bryan replied 7 years ago.
it doesn't make any noise when you push it at first,? there must be a loose connection somewhere in the wiring,