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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 79464
Experience:  9+ years being an appliance technician with factory training.
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Hello, Our top load washing machine suddenly stop draining...

Resolved Question:


Our top load washing machine suddenly stop draining... Everything else seems to work ok. The washing machine is about 9 years old.

Is it something that my husband can fix or do we need to call an expert.

Please advise
Submitted: 7 years ago.
Category: Appliance
Expert:  Tyler Z. replied 7 years ago.
do you have a model number so that I can better assist you? When it's supposed to drain does it make a noise like the motor is moving or is it silent?
Customer: replied 7 years ago.
It is Kenmore 90 series - it is silent.
Expert:  Tyler Z. replied 7 years ago.
ok perfect, does the timer reach the end or does it just pause in hte middle of the drain/spin cycle?
Customer: replied 7 years ago.
it stops and it doesn't move.
Expert:  Tyler Z. replied 7 years ago.
ok awesome, this is a common problem with these units and fairly easy to fix. This means that your lid switch assembly has failed and will need to be replaced. If the unit doesn't think that your lid is shut, it will not go into the spin and drain mode for safty reasons. Below is a link to a video to show you how to take the shell of the washer off so that you can access the switch to replace it.


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