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Mike, Home Appliance Technician
Category: Appliance
Satisfied Customers: 17629
Experience:  I have been repairing appliances for 25 years, I run my own appliance repair business.
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GSS20IEMA WW The defrost system on the freezer stopped working, What

Customer Question

GSS20IEMA WW The defrost system on the freezer stopped working,
What could cause this and what parts may need to be replaced?
Submitted: 7 years ago.
Category: Appliance
Expert:  Mike replied 7 years ago.
Hi you saw frost build up on the rear panel inside the freezer?
Customer: replied 7 years ago.
Yes...Happened before on another freezer in which I replaced the heating unit and defrost timer
Expert:  Mike replied 7 years ago.
Ok take the panel off in the rear of the freezer and locate the heater:


And the defrost thermostat:


Test both of these parts with an ohms meter while frost is still on the evaporator. One of them will read open, this will be the bad part and will need to be replaced. If you have any questions please feel free to ask. Mike