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Sharp microwave convection oven. five years old. MW and convection…

Customer Question
Sharp microwave convection oven....
Sharp microwave convection oven. five years old. MW and convection oven stopped working. Turntable does not turn. Fan appears to run. Control panel starts fan OK.

Worth repairing or replace?
Submitted: 8 years ago.Category: Appliance
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Answered in 16 minutes by:
6/28/2010
Appliance Technician: John, restaurant equipment technician replied 8 years ago
John
John, restaurant equipment technician
Category: Appliance
Satisfied Customers: 2,136
Experience: 25+ years experience. I'm now employed by a commercial cooking equipment service company
Verified
Does the interior light come on, when you open the door?
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Customer reply replied 8 years ago
yes, interior light comes on
Appliance Technician: John, restaurant equipment technician replied 8 years ago
Try pushing in on the door while running a cook cycle. Can you get the oven to heat?
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Customer reply replied 8 years ago
You are a genius!!
I put in water,one minute MW, pushed against the door pressed start and it works!! what next?
Appliance Technician: John, restaurant equipment technician replied 8 years ago

Well maybe 'genius' is over generous, but awsome works.

The problem is with the door interlock safety switch assembly. It's most likely that the assembly has worn beyond its specification tolerances, or it has moved from its original position.

Please post back, if you feel comfortable with the idea of working on the oven yourself, and I'll give you some tips for the job.

John
John, restaurant equipment technician
Category: Appliance
Satisfied Customers: 2,136
Experience: 25+ years experience. I'm now employed by a commercial cooking equipment service company
Verified
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Customer reply replied 8 years ago
My husband is very good ant fixing things. Do we need to replace the part?
Appliance Technician: John, restaurant equipment technician replied 8 years ago
Have your husband post back to me, and I'll guide him through the job.
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Customer reply replied 8 years ago
You may not be online then. He won't be home til later in the day. But we will reply to this post and see what happens
Appliance Technician: John, restaurant equipment technician replied 8 years ago
I try to check my messages on a 4 to 6 hours schedule, checking around 10 p.m. PDT.
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Customer reply replied 8 years ago
JOhn:
Hubby took your info and looked at door. He adjusted the hinges. MW now works good a dnew. Thank you again.
Appliance Technician: John, restaurant equipment technician replied 8 years ago
You're welcome. Thank you for choosing justanswer.
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