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SR22 sxs refrig After floor replaced, ice or water did not…

Customer Question
SR22 sxs refrig After floor replaced...
SR22 sxs refrig
After floor replaced, ice or water did not work. Frig moved out and back - water works but no ice.
Submitted: 8 years ago.Category: Appliance
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Answered in 3 minutes by:
6/28/2010
Appliance Technician: Bryan, Home Appliance Technician replied 8 years ago
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
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If you did not include a model # XXXXX your question please do on you second reply if possible,this helps us serve you faster.

 

is the ice maker moving at all?

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Customer reply replied 8 years ago
Model SR22
Appliance Technician: Bryan, Home Appliance Technician replied 8 years ago
model # XXXXX check these places, Appliance Model Illustration
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Customer reply replied 8 years ago
Brian,
Yes the icemaker augur turns.
Serial number (NNN) NNN-NNNN
S41334343
Appliance Technician: Bryan, Home Appliance Technician replied 8 years ago
so this isn't producing ice correct but the auger works, does the ice maker itself turn. (the fingers in the ice maker move)? Part 1857
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Customer reply replied 8 years ago
Correct. Auger moves but fingers do not. Wire bail does lower to check ice level.
Appliance Technician: Bryan, Home Appliance Technician replied 8 years ago
ok its the ice maker itself thats failed, coincidence maybe but if its not moving its bad. this one doesn't have a module so the whole ice maker will need to be replaced, you can order one @ http://www.repairclinic.com/SSPartDetail.aspx?s=t-106.8532881+-%3d%3dei1857&PartID=1857 thanks Bryan
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
Verified
Bryan and 87 other Appliance Specialists are ready to help you
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Customer reply replied 8 years ago
Bryan,
Not being able to talk to you about your recommendation is frustrating. Your solution is probably correct, but a discussion would have been helpful.
Appliance Technician: Bryan, Home Appliance Technician replied 8 years ago
I know its frustrating sorry, I wish I could talk to people it would make things a lot easier but the site rules prohibit that, sorry, thanks Bryan
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