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Kenmore Ultra Wash 665 dishwasher - Water is standing in…

Customer Question
Kenmore Ultra Wash 665 dishwasher...
Kenmore Ultra Wash 665 dishwasher -
Water is standing in bottom and I have no power. I've misplaced the owner's manual. My husband thinks there is a reset button on it. Can you give me any suggestions before I call service repair tech.
Submitted: 8 years ago.Category: Appliance
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Answered in 5 minutes by:
6/25/2010
Appliance Technician: Mike, Home Appliance Technician replied 8 years ago
Mike
Mike, Home Appliance Technician
Category: Appliance
Satisfied Customers: 17,629
Experience: I have been repairing appliances for 25 years, I run my own appliance repair business.
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Hello, do you see any lights blinking on the control panel?
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Customer reply replied 8 years ago

Sorry for the delay, I had to take the cover off at the bottom to look. No lights at all.

Appliance Technician: Mike, Home Appliance Technician replied 8 years ago
Ok can you give me the full model number from around the door. The model number will look like this 665.12345678
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Customer reply replied 8 years ago
665-15953791 or 655-18958791 - The 3? and 5? is worn off and may be an 8
Appliance Technician: Mike, Home Appliance Technician replied 8 years ago
ok the problem here is the thermal fuse. open the door and take the screws out from around the inner liner holding the control panel in place. Once you have access to the control panel you will see the thermal fuse attached to the control board. This will need to be replaced. Mike
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Customer reply replied 8 years ago

What is the correct model number, I should be able to get the fuse at Sears Parts, right?

and is this the wire that sticks out of the black box cover or is it inside of it? Probably should let my husband take it from here...

Appliance Technician: Mike, Home Appliance Technician replied 8 years ago
Actually I could not get either of those model numbers to work....since it starts with 665 i knew it was made by whirlpool which is how i know it's the thermal fuse which is the problem. Whirlpool make 2 types of thermal fuse so I cant be specific which type it is. If you are able to give me the full model number I can be more specific. Mike
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