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Have a Maytag Gemini gas range, model number MGR6772BDB. Both…

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Have a Maytag Gemini gas...
Have a Maytag Gemini gas range, model number MGR6772BDB. Both the bake and broil features on the upper oven do not work. The large lower oven works just fine.

What should I try first?

Thank you,

Henry
Submitted: 8 years ago.Category: Appliance
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Answered in 3 minutes by:
6/25/2010
Appliance Technician: Bryan, Home Appliance Technician replied 8 years ago
Bryan
Bryan, Home Appliance Technician
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Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
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do the igniter's light up at all? do you see a glow?

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Customer reply replied 8 years ago
No - no glow, no sound or smell of the gas coming on.
Appliance Technician: Bryan, Home Appliance Technician replied 8 years ago
ok, this is probably the latch switch, have you self cleaned this lately?
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Customer reply replied 8 years ago
No - I'll try that now.
Appliance Technician: Bryan, Home Appliance Technician replied 8 years ago
does this have two igniter's in the top oven? one for bake and one for broil or just one?
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Customer reply replied 8 years ago

I don't know. I looked through the manual, but couldn't find it there.

 

I tried the cleaning cycle, but it's not getting hot.

Appliance Technician: Bryan, Home Appliance Technician replied 8 years ago
yeah the diagrams are vague, I think though it does but it wouldn't be the igniter's because the chances of both going at once is not likely, I believe you have a bad door lock/latch in this, it has switches on it and if one fails it wont back or broil, Lock, door latch assembly. (qty 2) switches come with lock assembly. and are not avail. separately (series 10), Number: 74007429 its either that or the door light switch is bad, on some of these the oven wont light if the switch fails, heres a link to diagrams and parts, http://www.searspartsdirect.com/partsdirect/getSubComp.pd?modelNumb er=MGR6772BDB&productCategoryId=0124002&brandId=3048&brandDescription=MAYTAG&modelName=MAYTAG-COOKING&diagramPageId=00002&componentDescription=BODY&documentId=M0604022&blt=06 you will need to check both, hope this helps, thanks Bryan
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Customer reply replied 8 years ago
Thank you for your help. The door light works, and the door latch works when the oven locks for cleaning. I'd hate to spend $72 for the Lock, door latch assembly if it doesn't need to be replaced. Could it be anything else?
Customer reply replied 8 years ago
Relist: Incomplete answer.
He gave me a fair answer, but the repair would be costly and uncertain to correct the problem. When I followed up and asked if there might be another thing to try, he didn't respond (but it did take me about 45 minutes to follow up with him). I'd like another opinion if he can't get back to me.
Appliance Technician: Bryan, Home Appliance Technician replied 8 years ago
sorry I had to run out, do you have a volt meter?
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Customer reply replied 8 years ago
Relist: Still waiting for some response . . ..
Still waiting for some response . . .
Appliance Technician: william, Home Appliance Technician replied 8 years ago
william
william, Home Appliance Technician
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Try this test mode for me please? Then get back with me with the results. Thanks.

 

This mode must be activated within the first 5 minutes

of power up.

Press BROIL and CANCEL pad for approximately 3

seconds.

If oven temperature is greater than 400°F, the Test Mode

cannot be activated or will abort if active.

Press and hold individual pads for 4 seconds to activate.

Display will have dashes in all segments to indicate the

mode is active.

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