Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Related Appliance Questions
I have a GE Profile PHP9030SJSS induction cooktop purchased
I have a GE Profile PHP9030SJSS induction cooktop purchased 2 years ago. Recently the left side elements will turn off after 20-30 seconds and are unusable. they seem to turn on fine (no message indic… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Can the GE Profile 30" Built-in Touch Control Induction
Can the GE Profile 30" Built-in Touch Control Induction Cooktop With 4 Elements be installed over a built-in Dacor electric oven?… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
We bought a home that has a Kenmore Elite Cooktop. It is
We bought a home that has a Kenmore Elite Cooktop. It is locked. The previous owners have left the country. ow do we unlock the cooktop???… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
My Ge Profile gas range burners are locked and won't unlock.
My Ge Profile gas range burners are locked and won't unlock. We can get the burners to light but the alarm won't stop.… read more
AppTech8579
AppTech8579
1,776 satisfied customers
We just ordered a GE Profile 30" convection oven to be installed
We just ordered a GE Profile 30" convection oven to be installed under a Bosch 800 30" induction cooktop, and belatedly discovered this issue. Has anything changed since your advice of 7 years ago?… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
I have a GE Profile 30" induction cooktop (PHP900DMBB, installed
I have a GE Profile 30" induction cooktop (PHP900DMBB, installed Nov 2008) and it shut itself off last night while cooking dinner. I reset the breakers and gave it a few minutes and it won't power on … read more
Master Tech
Master Tech
Vocational, Technical or Trade Scho
14,285 satisfied customers
I have a Profile induction cooktop. All of the burners are
I have a Profile induction cooktop. All of the burners are inoperative and the green off light is on. Is there a reset button or something? We had 5 power outages within 6 hours.… read more
Master Tech
Master Tech
Vocational, Technical or Trade Scho
14,285 satisfied customers
Hi, I have an (old) Monogram JP690 induction cooktop. Lost
Hi, I have an (old) Monogram JP690 induction cooktop. Lost power in hurricane last weekend and when restored the cooktop won't unlock. Had this issue once before and shut off breaker to reset. Tried t… read more
Jon
Jon
Owner/President
Associate Degree
2,041 satisfied customers
hi - i have a new ge profile induction cooktop (PHP900). What
hi - i have a new ge profile induction cooktop (PHP900). What setting is simmer? I'm trying to cook rice - am a good cook, but still haven't been able to figure out the correct setting. The booklet sa… read more
Craig
Craig
Electrical Director
Vocational, Technical
2,287 satisfied customers
My GE profile PHP960 induction cooktop has 4 of the 5 burners
My GE profile PHP960 induction cooktop has 4 of the 5 burners with a light on where the level display is, and they will not work. Any thought?… read more
Tom Goellner
Tom Goellner
Home Appliance Technician
Vocational, Technical or Trade Scho
1,606 satisfied customers
I have a GE induction cooktop and it wont turn the burners
I have a GE induction cooktop and it won't turn the burners on the only button on is the control lock and I can't get it to turn off… read more
The Home Smithy
The Home Smithy
Home Appliance Technician
Vocational, Technical or Trade School
6,148 satisfied customers
My electrican is installing the GE Profile 30 Induction Cooktop
My electrican is installing the GE Profile 30" Induction Cooktop which will be delivered later today. He wanted to know the power requirement for it. Many thanks, Linda… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Ordered a GE Profile slide in smooth cook top range model #33123
Ordered a GE Profile slide in smooth cook top range model #33123 from my local Sears. I have a 3 prong receptacle that is too far from my service box to rewire. My home is about 15 years old. Does thi… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Our GE induction cooktop has the Control Lock light on and
Our GE induction cooktop has the Control Lock light on and we can't seem to get it to go off (it went on accidentally I guess). We hold it for five seconds like the manual said, to no avail. We also h… read more
Master Tech
Master Tech
Vocational, Technical or Trade Scho
14,285 satisfied customers
i have a ge induction profile 30 cook top. The controls are
i have a ge induction profile 30 cook top. The controls are locked, and will not unlock, any ideas?… read more
esequiel walker
esequiel walker
Home Appliance Technician
High School or GED
4,670 satisfied customers
I have new GE Induction Cooktop PHP960SM1SS currently installed
I have new GE Induction Cooktop PHP960SM1SS currently installed temporarily in a floor kitchen cabinet replacing an earlier GE induction cooktop. It will be permanently installed soon in a new counter… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
GE Profile PHP900 Induction cook top. Control lock will not
GE Profile PHP900 Induction cook top. Control lock will not unlock the cooktop. Timer will work. Control Lock Indicator stays on. Event happened when I was cleaning the cooktop last night. Touch and h… read more
esequiel walker
esequiel walker
Home Appliance Technician
High School or GED
4,670 satisfied customers
I have a 36 induction cooktop JP6900KIBG, problems started
I have a 36" induction cooktop JP6900KIBG, problems started with rightnside large burner sensor not recognizing pan and then the unit would not unlock, opened the top unscrewed the two circuit boards,… read more
Master Tech
Master Tech
Vocational, Technical or Trade Scho
14,285 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x