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my washing machine is not spinning or draining out. when I…

Customer Question
my washing machine is not...
my washing machine is not spinning or draining out. when I try to put it on spin, it sounds like it trys to start, but then it kicks off and will now work. Any advice? It is an Admiral designer series, heavy duty 21 lb machine. Laurie
Submitted: 8 years ago.Category: Appliance
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Answered in 3 minutes by:
6/25/2010
Appliance Technician: esequiel walker, Home Appliance Technician replied 8 years ago
esequiel walker
esequiel walker, Home Appliance Technician
Category: Appliance
Satisfied Customers: 4,670
Experience: my father has an appliance repair business for over 30 yrs i have 18 yrs exp
Verified
hi can i get a model number ,also is this a top load
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Customer reply replied 8 years ago
top load, there is no model number anywhere on the machine (unless it is in the back?) I bought it about 12 years ago
Appliance Technician: esequiel walker, Home Appliance Technician replied 8 years ago
hi if you open the lid and poke the switch in the door does it click
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Customer reply replied 8 years ago
yes - it clicks
Appliance Technician: esequiel walker, Home Appliance Technician replied 8 years ago
does it try to spin on any cycle
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Customer reply replied 8 years ago
when i move the dial around to all areas to try to get it to spin, it sounds like the motor starts, but then just kicks off (like it's protecting itself from the motor burning up) - it will not spin
Appliance Technician: esequiel walker, Home Appliance Technician replied 8 years ago
hi we need to check if the water pump is jammed can the machine be tipped back just enough to see if belts are under
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Customer reply replied 8 years ago
i am home alone and since it is full of water, it is too heavy to tip back by myself right now. is there any way to get the water to drain out (besides the spin cycle)?
Appliance Technician: esequiel walker, Home Appliance Technician replied 8 years ago
hi no because the motor wont turn on something has it jammed up. but if you get a small bucket and lower the drain hose the water should come out. pressing accept pays me thanks ill be here
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Customer reply replied 8 years ago

THERE IS ONE BELT ON THE BOTTEM OF THE MACHINE AND IT IS INTACT, NOT LOOSE

Appliance Technician: esequiel walker, Home Appliance Technician replied 8 years ago
hi can i get the model number i want to double check one part i may have the answer
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Customer reply replied 8 years ago

MODEL NUMBER LNC6741A71

Appliance Technician: esequiel walker, Home Appliance Technician replied 8 years ago
hi if you look under the machine where the belts are do u see this part
(Click to enlarge)
Grid is 1 inch square
Item #
1480289
Price
$69.05
In Stock?
Yes
Drain pump assembly
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Customer reply replied 8 years ago
YES I SEE IT
Appliance Technician: esequiel walker, Home Appliance Technician replied 8 years ago
hi ok take off the belt and spin that pump pulley does it spin freely or is it stuck
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Customer reply replied 8 years ago
SPINS FREELY
Appliance Technician: esequiel walker, Home Appliance Technician replied 8 years ago
how about the motor does it spin freely
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Customer reply replied 8 years ago

THE BIG WHEEL SPINS FREELY, BUT THE 3RD SMALL ONE DOES NOT MOVE

Appliance Technician: esequiel walker, Home Appliance Technician replied 8 years ago
that the motor correct small pulley this one.
(Click to enlarge)
Grid is 1 inch square
Item #
1023733
Price
$130.85
In Stock?
Yes
Washer Motor, 2sp 1/2hp 120/60 hi-torque
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