Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

I have a W6021 washing machine that has just had the control…

I have a W6021 washing...
I have a W6021 washing machine that has just had the control borad replaced but it is now not going into spin on the last part of the cycle. Washing machine is rinsing and washing ok but when it comes to final spin machine pumps water out, turns drum each way for approx 1 minute then stops and door opens. can you please let me know what would be wrong.
Show More
Show Less
Ask Your Own Appliance Question
Answered in 16 minutes by:
6/24/2010
esequiel walker
esequiel walker, Home Appliance Technician
Category: Appliance
Satisfied Customers: 4,670
Experience: my father has an appliance repair business for over 30 yrs i have 18 yrs exp
Verified
did you replace the main control board on top is that what you mean
Ask Your Own Appliance Question
Customer reply replied 8 years ago
The main control module/electronics.
hi you mean these
Part 764090 (Click to enlarge)
Grid is 1 inch square
Item #
764090
Price
$339.30
In Stock?
Yes
Timer wm33/44 60hz
Ask Your Own Appliance Question
Customer reply replied 8 years ago
yes Control Unit WM33/44 was replaced. Washing machine now at the end of the cycle pumps out water but does not complete spin and door just automatically opens.
hi ok the picture i just showed you was the timer thats different from the control unit you replaced
Ask Your Own Appliance Question
Customer reply replied 8 years ago
This washing machine does not have a timer only a main control module which has been replaced.. Are you familiar with this model of washing machine as the problem is not obvious
hi i have the model and moachine picture right in front of me its showing me a timer and control unit
Ask Your Own Appliance Question
Customer reply replied 8 years ago
The Asko W6021 definately does not have a time only main control module.
(Click to enlarge)
Grid is 1 inch square
Item #
1194274
Price
$356.20
In Stock?
Yes
Control unit wm33/44a
Part 764090 (Click to enlarge)
Grid is 1 inch square
Item #
764090
Price
$339.30
In Stock?
Yes
Timer wm33/44 60hz
Ask Your Own Appliance Question
Customer reply replied 8 years ago
Yes Item #(NNN) NNN-NNNNthe control unit.
item number 764090 is also on this machine and it makes the machine spin unless certain points in it are burnt
Ask Your Own Appliance Question
Customer reply replied 8 years ago

Just a few quick questions

Generally if the contacts are burnt would it show?

Given that the control board has evidence of damage and appeared to be at the relay next to the power supply in would this coincide.

yes if there are burnt marks definitely something has happen ,over heat over amp draw just a short in general something took place and those burnt spots can be the wash,spin,drain.any cycle on this machine.
Ask Your Own Appliance Question
Customer reply replied 8 years ago
I meant within the timer not the control board as was evident on the contol board but as the timer is a sealed unit not obvious and was not aware that the timer would control the spin as would have thought it was within the control board. If timer is opened would it be evident of damage.
hi ok yes sometimes you will see visible burnt spots sometimes very faint or not at all but if its not spinning you know itcomes from the timer spin cycle or even false contact
esequiel walker
esequiel walker, Home Appliance Technician
Category: Appliance
Satisfied Customers: 4,670
Experience: my father has an appliance repair business for over 30 yrs i have 18 yrs exp
Verified
esequiel walker and 87 other Appliance Specialists are ready to help you
Ask your own question now
Customer reply replied 8 years ago
Thanks Esequiel for your help. Was just not sure if this machine has some sort of Inherient problem that machines can get that only someone with distinct ASKO knowlege can know. ASKO themselves are never happy to give away any information. Thanks again for your time.
trust me asko would rather charge u for a service call minimal. you are welcome good luck
Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask esequiel walker Your Own Question
esequiel walker
esequiel walker
esequiel walker, Home Appliance Technician
Category: Appliance
Satisfied Customers: 4,670
4,670 Satisfied Customers
Experience: my father has an appliance repair business for over 30 yrs i have 18 yrs exp

esequiel walker is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Bosch nexxt 800 washer sometimes doesn't spin. At least 5
few months ago when it wouldn't spin, I would set it to "refresh" cycle, which would work. Then I'd use less laundry and it seemed to work for some time. Now it seems that it won't spin at all. I just cleaned the drain, then ran it on "hand wash" mode. It would maybe only make one spin every 5 minutes. Then on the last spin cycle, it spun ok (without any laundry). Tempted to run a test on normal mode to see if it works, but worried I might have soaked laundry. Guess it's worth a final test, but I would think regardless, something might be off with the motor.… read more
Gavin
Gavin
Whitegoods Engineer
Electrical Installation Level 3
48 satisfied customers
Our Maytag top loading washer fills and runs until the final
our Maytag top loading washer fills and runs until the final 9 minutes on any cycle, then it gives the LF error message. The water flow isn't the issue, it only gives the LF message at the 9 minutes m… read more
Nolan Rettig
Nolan Rettig
Service Technician
High School or GED
329 satisfied customers
I have a Bosch Nexxt 100. washer cycle was interuppted, now
HI I have a Bosch Nexxt 100. washer cycle was interuppted, now it will not work properly hums, tunrs for wash cycle but not filling water… read more
AppTech8579
AppTech8579
1,774 satisfied customers
I have front load WBVH5300K0WW that is not draining when it
I have front load WBVH5300K0WW that is not draining when it gets to the rinse cycle, the water goes in it agitates for a while then the machine stops. I manually drain the water from the drain plug an… read more
lm0494
lm0494
7 satisfied customers
I have a top loading, energy saver, Fisher and Paykel washing
I have a top loading, energy saver, Fisher and Paykel washing machine that is over seven years old. I've never had a problem with it until now. First thing I noticed is that it was acting like the wat… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a kenmore front-door washer, 417.42042100. It works
I have a kenmore front-door washer, 417.42042100. It works fine except for the final spin. When the load is empty, it works - spin in high speed; but loaded with clothes, it spin just like washing - s… read more
mranswer
mranswer
TECHNICIAN
Bachelor's Degree
481 satisfied customers
Kenmore front load washer...washes but pumpkeeps running after
Kenmore front load washer...washes but pumpkeeps running after drained....does rinse cycles but on last cycle filles with water but won't pump...push in timer..move one notch and everything works...Ha… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
Frigidaire front loading washer, model FTFB4000FS1, 2006, wont
Frigidaire front loading washer, model FTFB4000FS1, 2006, won't spin or wash, does pump water out(looked at pump, clean inside). I believe the door switch is okay, since can get all control lights wit… read more
Jason
Jason
Regional Service Manager
Associate Degree
403 satisfied customers
Regarding Maytag Neptune Model No. MAH3000AWW. Water remains
Regarding Maytag Neptune Model No. MAH3000AWW. Water remains in the outer tub after the final rinse and spin cycle. The water pump seems to operate properly up until that point. I aquired this washer … read more
gst85
gst85
Appliance Tech
3,355 satisfied customers
Model # XXXXX Washer gets to spin cycle and does not spin.
Model # XXXXX Washer gets to spin cycle and does not spin. (8 minutes and goes to "0") Water is left in the tub. Any ideas?… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
I have a kenmore top loader washing machine, works fine until
I have a kenmore top loader washing machine, works fine until spin cycle after final rinse. Water continues to run into drum during spin cycle. It finishes with clothes very wet. I have checked all ho… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Sears Kenmore washing machine Series 70 Heavy Duty - will wash
Sears Kenmore washing machine Series 70 Heavy Duty - will wash fine but on final rinse will leave clothes wet and water in drum. If run through a second spin cycle will get most of water out but still… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a GE front loading washer and it isnt working properly,the
I have a GE front loading washer and it isn't working properly,the model # XXXXX XXXXX The washer is stopping during the wash & rinse cycles usually at the 25, 5 & 1 minute mark in the cycle. I have t… read more
The Famous Forry
The Famous Forry
High School or GED
615 satisfied customers
I have Neptune front loader washing machine model # MAH3000AWW
I have Neptune front loader washing machine: model # XXXXX approx 9 or 10 years old. When the spin cycle comes on, the drum moves slowly to the right once and to the left and to the right and stops. T… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
Hi, I have a Whirlpool LSQ9549LW0 that appears to work fine,
Hi, I have a Whirlpool LSQ9549LW0 that appears to work fine, until I go to pull the clothes out at the end of the cycle and they are soaking wet. What could the problem be?… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
Hello I have a Whilpool WFW8400T when i do a load of laundry
Hello I have a Whilpool WFW8400T when i do a load of laundry it will get to the last minute and repeat the final wash again and again and again and so on it will not do the final super spin and comple… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a GHW9100LW front loader It stops about 2mins away
I have a GHW9100LW front loader: It stops about 2mins away from completing its cycle. This leaves the clothes soaked from the rinse and without the final spin to get water out. Thanks.… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
will not spin out. checked for clogs, have none. door does
will not spin out. checked for clogs, have none. door does lock. tub spins slowly one way then the other. timer reads 9 then 7 then stops… read more
william
william
Home Appliance Technician
Vocational, Technical or Trade Scho
3,012 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x