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Hello, I just bought a hot tub. I filled it with water, turned…

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Hello, I just bought a...
Hello, I just bought a hot tub. I filled it with water, turned on the pump, but no action at the jets. What can I be doing wrong?
Submitted: 8 years ago.Category: Appliance
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Answered in 5 minutes by:
6/22/2010
Appliance Technician: Barry G., Home Appliance Technician replied 8 years ago
Barry G.
Barry G., Home Appliance Technician
Category: Appliance
Satisfied Customers: 6,823
Experience: 27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
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Teamcold :

Hello, have you seen a valve or a place where you can prime the pump?

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Appliance Technician: Barry G., Home Appliance Technician replied 8 years ago
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Appliance Technician: Barry G., Home Appliance Technician replied 8 years ago
Was there water at the filter?
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Customer reply replied 8 years ago
I opened the side panel and saw what appeared to be 2 stems with handles on them. I assume that these must be open to let the water flow to the pump. Even with the handles up (or open) still there doesn't seem to be any water pumping.
Appliance Technician: Barry G., Home Appliance Technician replied 8 years ago
When you opened the filter was there water at that point and is it the type that has a top lid?
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Customer reply replied 8 years ago
Hi, I don't know if you receive my last e mail so I will send it again. I opened the side panel and did not see any "priming" valve. What I did see was what appeared to be 2 gate valves. One before the heater and one after the pump. I did open both of those valves but it did not help. Thanks.
Appliance Technician: Barry G., Home Appliance Technician replied 8 years ago
Ok thats good, you need to tell me about the filter. Is it the type that has a lid?
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Customer reply replied 8 years ago
I has a floating collar around the top but is open to water with no lid or flap.
Appliance Technician: Barry G., Home Appliance Technician replied 8 years ago
There has to be a point somewhere you can open the system and add water. For example a filter that had a top that was sealed would be perfect because you could open that top, close the valve just past the pump and fill it with water. That would remove all the air and the pump would take off. You do not always have to prime pumps but when they will not circulate this is the case it must be primed.

I answered your request because I knew you might have a difficult time getting service here in this forum. Most all of us are appliance techs but I have experience with pumps so I thought I would offer my idea.

I will opt out so other techs may respond.

Thanks,
Barry
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