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I have a Samsung RF267AAWP refrigerator. Water is not flowing…

Customer Question
I have a Samsung RF267AAWP...
I have a Samsung RF267AAWP refrigerator. Water is not flowing through the filter. I'm using a DA29-00003g filter. Tried two different ones. The filter remains bone dry.
Submitted: 8 years ago.Category: Appliance
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Answered in 4 hours by:
6/21/2010
Appliance Technician: The Home Smithy, Home Appliance Technician replied 8 years ago
The Home Smithy
The Home Smithy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9,623
Experience: 30 years repairing appliances
Verified

Hi. Welcome to JustAnswer.
If the answer I provide for you is helpful, please click 'ACCEPT'. I won't be paid if you don't.
Thank you.

Ok you have the wrong filter. You have a ...3B. You need a 3G

You can order a new filter by clicking here

Please let me know if you need anything else.

Best, THS

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Customer reply replied 8 years ago
If you re-read my text, I am using a 3GDA29-00003g purchased from Lowes. I checked the filter itself.
Appliance Technician: The Home Smithy, Home Appliance Technician replied 8 years ago
Sorry. Havn't had my second cup of coffee yet. The letters were posted backwards. You need the 3B not the 3G.
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Customer reply replied 8 years ago
OK. I'm on my way to Lowes now to look for the B model. Have more coffee and I'll click the accept as soon as I get back.
Appliance Technician: The Home Smithy, Home Appliance Technician replied 8 years ago
Ok, working on that now. Smile
The Home Smithy
The Home Smithy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9,623
Experience: 30 years repairing appliances
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Customer reply replied 8 years ago
Well sir, Lowes and Samsung state that the G version is in fact the correct model for this unit. It's under a service contract and I had to break down and schedule a visit from the tech. I'll accept you answer as I know you like to get paid. It may still be the correct answer. I'll find out for sure on Thursday. Thanks for giving it a shot.
Appliance Technician: The Home Smithy, Home Appliance Technician replied 8 years ago

As this unit is specific to Sears I would think thast they would have the final say so on the correct filter. Lowes is not the best source for specific information concerning any appliance. Their employees are not trained in any aspect of appliancer repair.

Please let me know what the tech says about the problem.

Thank you for the accept.

Best, THS

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Customer reply replied 8 years ago
The repairman said the filter was not in far enough. I had pushed it in and twisted it but apparantly did not push it in far enough. We'll see how it goes.
Appliance Technician: The Home Smithy, Home Appliance Technician replied 8 years ago

Wow. you would think that they would have designed it better than that.

Hope it works for you.

Best, THS

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