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My freezer and refridgerator will not stay cold

Customer Question
My freezer and refridgerator will not stay cold
Submitted: 8 years ago.Category: Appliance
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Answered in 1 minute by:
6/21/2010
Appliance Technician: Bryan, Home Appliance Technician replied 8 years ago
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
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so theres no frost behind the panel in the freezer on then coils?

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Customer reply replied 8 years ago
correct
Appliance Technician: Bryan, Home Appliance Technician replied 8 years ago
can you pull the refrigerator away from the wall and take the cover off and feel the compressor? is it hot,warm or cold? is it vibrating?
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Customer reply replied 8 years ago

Compressor is cool to the touch

 

Appliance Technician: Bryan, Home Appliance Technician replied 8 years ago
ok do you hear any clicking or buzzing comming from it every few minutes?
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Customer reply replied 8 years ago

yes

 

Appliance Technician: Bryan, Home Appliance Technician replied 8 years ago
ok your compressor relay is bad. Part(NNN) NNN-NNNN width=this is plugged into the side of the compressor, easy to replace, it just pulls off and the are two wires going to it, you can pick one up locally if you have a supply house near or you can order this on line @ http://www.repairclinic.com/SSPartDetail.aspx?s=t-msd2655heb-%3d%3di1159182&PartID=1159182 for under $30.00, thanks Bryan
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
Verified
Bryan and 87 other Appliance Specialists are ready to help you
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Customer reply replied 8 years ago

there is 2 parts do i need both

 

Appliance Technician: Bryan, Home Appliance Technician replied 8 years ago
they come in a set, both parts the relay and the capacitor, Maytag had a major recall on their refrigerators, click this link and check you serial # XXXXX see if yours was included, https://repair.maytag.com/prjjck/refrigerator.jsp?siteCd=RCU_EN_US#notice this may be under the recall, thanks Bryan
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Customer reply replied 8 years ago
installed new part compressor runs for 8 seconds then shuts off
Customer reply replied 8 years ago
installed new part (compressor relay) compressor runs for 8 seconds then shuts off
Customer reply replied 8 years ago
installed new part (compressor relay) compressor runs for 8 seconds then shuts off approx. every 2 to 2.5 minutes
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