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my refrigerator brand is GE freezer is melting no water come…

Customer Question
my refrigerator brand is GE...
my refrigerator brand is GE freezer is melting no water come out to the dispenser both door has light but doesn't go cold, the temparature adjustment not working
Submitted: 8 years ago.Category: Appliance
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Answered in 1 minute by:
6/15/2010
Appliance Technician: John, Home Appliance Technician replied 8 years ago
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 26,795
Experience: Appliance repair business owner for over 43 years.
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Thanks for the question.

Is the unit just silent.

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Customer reply replied 8 years ago
ITS SILENT
Appliance Technician: John, Home Appliance Technician replied 8 years ago
Is there a slight clicking from the back of the fridge.
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Customer reply replied 8 years ago
No slight clicking but blower is working
Appliance Technician: John, Home Appliance Technician replied 8 years ago
The blower in the freezer or at the back by the compressor.
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Customer reply replied 8 years ago
when pressing the adjustment of temperature it showing freezer and ref. both zero and then split second is gone. and take a while when it come out but sometimes no more.
Appliance Technician: John, Home Appliance Technician replied 8 years ago

The blower thats working where is it located please.

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Customer reply replied 8 years ago
of course underneath
Appliance Technician: John, Home Appliance Technician replied 8 years ago
what about the freezer fan motor is it going.
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Customer reply replied 8 years ago
yes
Appliance Technician: John, Home Appliance Technician replied 8 years ago

http://www.partselect.com/ModelFrames.aspx?ModelID=400281&ModelNum=PSC23MGTABB&mfgModelNum=&ManufactureID=2&Selected=00123461i02&Position=9&mfg=GE&Type=&Mark=9

Number 735 on the breakdown is the relay , if the freezer fan and the back fan motor is going the problem is this relay, take the relay cover off and replace the relay it should fix the problem.

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Customer reply replied 8 years ago
freezer fan not working
Appliance Technician: John, Home Appliance Technician replied 8 years ago
Which is it working or not you said it was then it wasn't.I have to know are both the fans going is it the compressor thats not going.
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Customer reply replied 8 years ago

where the relay is place I don't see any relay at back

Appliance Technician: John, Home Appliance Technician replied 8 years ago
Number Number 735 is the relay its on the compressor.
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Customer reply replied 8 years ago

Im sorry Im talking about 651 fan no blower or compressor fan but 651 not working anymore

Appliance Technician: John, Home Appliance Technician replied 8 years ago
If the compressor or the fan motors not going the problem is with the Motherboard number 801 unplug the fridge and check this part, when its burnt you should see a burn mark on the board.
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