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Good afternoon I purchased a General Electric refrigerator/freezer…

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Good afternoon I purchased a General...
Good afternoon

I purchased a General Electric refrigerator/freezer 3 years ago, the model number is XXXXX and now the refrigerator is not getting as cold as it should. Also the freezer part is sounding like there is a problem with the motor.
Submitted: 8 years ago.Category: Appliance
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Answered in 5 minutes by:
6/14/2010
Appliance Technician: John, Home Appliance Technician replied 8 years ago
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 26,795
Experience: Appliance repair business owner for over 43 years.
Verified

Thanks for the question.

how much ice did you see on the freezer coils and was the freezer fan motor going, that could be the noise.

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Customer reply replied 8 years ago
The motor sound was a loud sound. I took everything out of the freezer, it was a slight coating of ice on the back of the inside of the freezer,
Appliance Technician: John, Home Appliance Technician replied 8 years ago

# XXXXX on the breakdown is the fan motor a slow turning fan motor can cause the frost on the freezer panel and the motor is noisy so I would replace the fan motor in the freezer.

http://www.partselect.com/xq/aspx/Inventory.967024/qx/PartDetail.htm?SourceCode=1

 

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