Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

How much would this cost to fix, if your explanation is correct…

Customer Question
How much would this cost...
How much would this cost to fix, if your explanation is correct? I am disabled, on limited income. (Home aid has been doing my laundry, probably putting in too much detergent. I have known not to do this and do use HE detergent.)

WOULD IT BE CHEAPER TO BUY A NEW MACHINE (AT OVER $500)?
Submitted: 8 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 25 minutes by:
6/11/2010
Appliance Technician: Tyler Z., Appliance Doc replied 8 years ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,266
Experience: 9+ years being an appliance technician with factory training.
Verified
This is really not a job you want to do yourself because the parts along cost over $500-600. If you wanted to replace the parts yourself, you'd be looking at a day of labor on top of that. Usually when this happens, it's time to replace the unit unless you have circumstances such as the water won't fit out the doorway because it was built in or something to that extent.
Ask Your Own Appliance Question
Customer reply replied 8 years ago
How do I get a copy of the previous answer? I didn't write down the details. Thanks.
Customer reply replied 8 years ago
I need the answer from Neilwill, who responded to my first question with an explanation of what might be wrong with my washer. The answer above was in response to my 2nd question about how much it would cost if Neilwill's explanation is correct. If you can email me the answer, that would be great. I am going to bed. I have been online all night trying to deal with this while also hand washing the dirt out of the laundry that came out of the washer. Thanks.
Appliance Technician: Neilwill, Home Appliance Technician replied 8 years ago
Neilwill
Neilwill, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,274
Experience: 10 years experience appliance repair and installation
Verified
What is the complete model number of your Kenmore washer?
Kenmore washers use an 11 didget model number like this.,Example: 417. 12345678
It will be on a sticker inside the door way of the machine.

if you washer is 6 years old it may not be worth spending the few hundred dollars to replace the main seal and bearing. If you can have a tech come out and inepect the machine hands on, they can check it tell you if this is the problem for the cost of one service call before you spend the money to buy another one.

I looked at Sears frontload washers and found one that is a good machine at a very good price if you descide to replace it.

Your decision to make.

Here is an interesting report I just read!!!!!!!!!!
 
Repair or replace?
 
When to pull the plug on your old washer
 
Typically, you'll also find a troubleshooting section for more-serious problems
in the owner's manual.
Should you pay for a repair or buy a new model?
The answer depends mostly on the age of your washer,how much you bought it for,and the cost of the repair.
 
Follow these guidelines:
 
When a repair makes sense.
 
If your washer is under warranty or less than four years old ,
paying for a repair makes sense.
Note that washers under warranty might require service from a factory-authorized technician;
readers have found them on a par with independent repairers.
When a repair might be a wise choice.
 If your washer is out of warranty and is four to seven years old,
it might make sense to pay for a repair. Customers generally pay $100 to $200 for a repair.
But you might want to buy a new model even at this stage,
given that today's models have added features.Higher energy efficiency is another plus: Energy Star-qualified models made after April 28, 2009,
are 43 percent more efficient than conventional models built before 2001 and 56 percent
more efficient than those built before 1993.
 
When it pays to replace.
 
The repair costs more than half the price of a comparable new washer.
Data also shows that it doesn't pay to fix a less-expensive washer
eight or more years old.
 
Thanks to better recycling programs, less than 10 percent
of washers you replace are likely to end up in a landfill.

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Neilwill Your Own Question
Neilwill
Neilwill
Neilwill, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,274
1,274 Satisfied Customers
Experience: 10 years experience appliance repair and installation

Neilwill is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

89,266 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
What is your advice on purchasing a dishwasher? I grew up without
What is your advice on purchasing a dishwasher? I grew up without ever having to rinse a dish. The dishwasher I had growing up was the type where you made sure you got all particles off that were larg… read more
Tyler Z.
Tyler Z.
Appliance Doc
89,266 satisfied customers
Moving to a new home. Have the opportunity to start over with
Moving to a new home. Have the opportunity to start over with laundry set. Should I buy a top load HE Samsung washer WA50F9A6DSW http://www.bestbuy.com/site/Samsung-Home-Appliances/Samsung-Washers/pcm… read more
Tyler Z.
Tyler Z.
Appliance Doc
89,266 satisfied customers
When I turn on the machine, the Salt PC light flashes and the
When I turn on the machine, the Salt PC light flashes and the cycle will not start. It is a G 851 SC plus, 10 yrs +/- old. The control has been replaced twice in the last few months, both times with a… read more
Jon
Jon
Owner/President
Associate Degree
1,536 satisfied customers
I have a Nexxt 800 series front load washing machine. Some
I have a Nexxt 800 series front load washing machine. Some times it take 4 hours to do one load of laundry as it stops due to 'sudsing block' and it won't rinse. I use VERY little detergent and I also… read more
stephenmichaelz
stephenmichaelz
48 satisfied customers
where do you put detergent in a neptune front load washer
where do you put detergent in a neptune front load washer? There are trays for bleach and softner but not for the detergent.… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
I have a Kenmore freezer which is not freezing - it does get
I have a Kenmore freezer which is not freezing - it does get cold. The compressor sounds like it is working. It is very hot. Any ideas?… read more
Tyler Z.
Tyler Z.
Appliance Doc
89,266 satisfied customers
i have a whirlpool he washer. and have put to much laundry
i have a whirlpool he washer. and have put to much laundry detergent in the machine. i have not turned it on. i was going to wash with out clothes 1st. i thought it would dispense as needed, but have … read more
Tyler Z.
Tyler Z.
Appliance Doc
89,266 satisfied customers
I have an older Kitchen Aid dishwasher which has performed
I have an older Kitchen Aid dishwasher which has performed very well until just recently. In the last two weeks or so I have been noticing a white staining on dishes. I first noticed it on my table kn… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
I have a Kenmore refridgerator with icemaker.The water that
I have a Kenmore refridgerator with icemaker.The water that flows to the icecubemaker continueing to run letting water run into the freezer.The water stops when the icecubemaker is raised all the way … read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
I have a Maytag Neptune washer,purchased around 6/08, model
I have a Maytag Neptune washer,purchased around 6/08, model number MAH3000AWW. Lately it's started stop at various points in the wash cycle (not the same ones all the the time). Easily fixed by pressi… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
My Kenmore washer model number 26962 has started putting black
My Kenmore washer model number 26962 has started putting black grease marks on our clothes. I noticed it first on our sheets. I had forgotten how long ago I bought the machine and hearing that machine… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a Bosch Nexxt 500 plus washer and I cannot find any
I have a Bosch Nexxt 500 plus washer and I cannot find any information on how full to load the machine for maximun cleaning. We had some leakage recently and my contractor told me I was loading it too… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
HI I have a LG washer and dryer. I am having problems with
HI I have a LG washer and dryer. I am having problems with the towels. They are smelling very musty after I wash them. I had the Sears technician come over and he suggested I do the tub rinse with ble… read more
william
william
Home Appliance Technician
Vocational, Technical or Trade Scho
3,012 satisfied customers
I am having a problem with a LG Model wm0532-wm. When attenpting
I am having a problem with a LG Model wm0532-wm. When attenpting to start a wash cycle , the code letters "LE" appearand there is a beeping signal and the machine stops the wash cycle . Can you tell m… read more
william
william
Home Appliance Technician
Vocational, Technical or Trade Scho
3,012 satisfied customers
I have a LG WM1832cw front load washer, something punctured
I have a LG WM1832cw front load washer, something punctured the outer tub there was a 3" Pin ~1/4" thick under neath the unit and about a 1" hole in the tub. could the pin have come out of the unit? i… read more
Tyler Z.
Tyler Z.
Appliance Doc
89,266 satisfied customers
I have an Emerson HD12W0 Humidifier, it came with the home
I have an Emerson HD12W0 Humidifier, it came with the home I purchased. I don't have the manual for it so I don't know proper maintenance or where to buy parts, etc. It is a wonderful machine that wor… read more
I.can
I.can
Engineer
High School or GED
780 satisfied customers
I have a Westinghouse LT758S Washing Machine which has recently
I have a Westinghouse LT758S Washing Machine which has recently been moved into a new house. It does not seem to be washing properly - powder residue left on clothes, and dirty marks not coming out in… read more
william
william
Home Appliance Technician
Vocational, Technical or Trade Scho
3,012 satisfied customers
I have an Asko W6761 washer, about 5 years. There was a leak
I have an Asko W6761 washer, about 5 years. There was a leak under the washer, which the repairman fixed by replacing the pump and a black rubber hose. The leak is fixed, but now there is a VERY LOUD … read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x