How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

I have a 30 gal water heater model number BFG1F3030SNOV it

Resolved Question:

I have a 30 gal water heater model number BFG1F3030SNOV it was shut off for work on the venting and now I cannot get it to relight. there is a note on unit that refers to resetting the thermal unit mounted on inner door "consult owners manual". I do not have the manual any longer. Could this be the problem? If so how do I reset it?
Submitted: 7 years ago.
Category: Appliance
Expert:  Bryan replied 7 years ago.

If you did not include a model # XXXXX your question please do on you second reply if possible,this helps us serve you faster.


your model # XXXXX't comming up is this an American made unit? can you recheck the model #?

Customer: replied 7 years ago.
I may have skipped a number it is bfg1f3030s3nov
Expert:  Bryan replied 7 years ago.

well this is made by AMERICAN WATERHEATERS , the problem is I cant find a reset in this. BFG1F5040T3NOV is the closest model # XXXXX could find to this however, I'm not sure if this is the right water heater, this is the trouble shooting guide for this though,

  • Low gas pressure
  • Air in gas line
  • No gas
  • Dirt in gas lines
  • Pilot line or orifice clogged
  • Thermocouple connection loose
  • Thermocouple
  • Thermostat ECO switch open
  • Check with gas utility company
  • Bleed the air from the gas line
  • Check with gas utility company
  • Notify utility-install dirt trap in gas line
  • Clean, locate source and correct
  • Finger tighten-then 1/4 turn with wrench
  • Contact technician to replace thermocouple
  • Contact technician to replace thermostat

your exact model doesn't come up, I've gone to whirlpool tech sheets and still it doest come up.
Customer: replied 7 years ago.

Thank you for your time and research. I will check those that I can and call a technician

if it is not something I can address

Expert:  Bryan replied 7 years ago.
your welcome , I wish there was more info on this model , thanks Bryan
Bryan and 2 other Appliance Specialists are ready to help you