Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

How to install replacement burners on my Ducane stainless steel

Customer Question
grill....
How to install replacement burners on my Ducane stainless steel grill.
Submitted: 7 years ago.Category: Appliance
Ask Your Own Appliance Question
Answered in 4 minutes by:
6/5/2010
Appliance Technician: Phil, Shop owner replied 7 years ago
Phil
Phil, Shop owner
Category: Appliance
Satisfied Customers: 8,824
Experience: Degree, Mech. engr. shop owner. 51 years experience
Verified
Chat Conversation Started
Phil :

Hello, that is an unual request, and this is not an anwser to your question, so please do not click the accept button just yet.

Phil :

The issue of why you want to replace the burners is relevant..are they clogged solid with grease and whatever?

Customer:

Hey Phil:

Phil :

All i got was 'Hey Phil' like my girlfriend calls me... NO message'

Customer:

I have had this for 4 yrs. and the burners have burned out.............leaving larger holes than the small gas burner holes. I bought new replacements but you can't simply move them in or out?

Customer:

Phil, I too had to step out for a moment. Be back 45 minutes. Thank you sooooooooo much .....also from my wife "THANKS" :)

Phil :

Hello again, I personally have never changed those out... I am going to send this question to our appliance people who should be able to fix you up... please do not click the accept button so your funds will remain on account for them.

Customer:

Thank you Phil, I appreciate all of your help. Just so you know, it is a Ducane Stainless Steel BBQ/grill, model number(NNN) NNN-NNNNand the burners (3 of them) are 17 1/8" in length. Their product number is XXXXX

Phil :

I have notified our appliance experts, you should hear from one shortly.

Customer:

Great, I am in the backyard cleaning up the grill, so I look forward to seeing if this all works. Thank you again!

Customer:

Hello, anyone out there?? Still waiting for Phil to get back to me or he could be at lunch too. Looking forward to figuring this darn thing out. Thanks.....

Customer:

Still waiting for a reply or at least let me know that I am still active with you. Thanks

Ask Your Own Appliance Question
Appliance Technician: Phil, Shop owner replied 7 years ago

Hello you are still active, I got your notice a few minutes ago, I resent it to our appliance expert people... JA has recently had some web site issues, now apparently fixed, some messages didnt get through.

 

Ask Your Own Appliance Question
Customer reply replied 7 years ago
Not satisfied at all and only hope for your success in the future since this was not that difficult a problem........I don't think. I am taking my BBQ to someone and pay them to fix it and it is costing much more than what you were going to charge me. I wasted one weekend day waiting since 1:13 pm (and now it is 9:16 pm. or EIGHT HOURS later) and still no answer. I am very disappointed because I honestly thought that this would be a great idea for knuckleheads like me who are not mechanical in any way.....guess I was wrong or just maybe this was not that big of a problem for you BUT for me it was huge. Good night and hope things work out for you.
Appliance Technician: Phil, Shop owner replied 7 years ago

JA had web site issues.. sorry for the delay.. its a complex software scene here, that happens once in a while... your situation with the grill is no common at all, we may not have ever gotten someone to work with you on it and we have hundreds of experts in both of those categories.. good luck with the service people. please no *not click the accept button.. and you can ask for a refund or your deposit. or do it direct yourself on line at the question box window.

 

Ask Your Own Appliance Question
Ask Phil Your Own Question
Phil
Phil
Phil, Shop owner
Category: Appliance
Satisfied Customers: 8,824
8,824 Satisfied Customers
Experience: Degree, Mech. engr. shop owner. 51 years experience

Phil is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,536 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

80,845 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

17,409 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
How do I change a battery on e200 spirit grill. A half hour
how do I change a battery on e200 spirit grill JA: I'll do all I can to help. How long have you been dealing with this? Customer: a half hour mostly on laptop JA: Do you plan on doing the work yoursel… read more
David Bowden
David Bowden
Owner
330 satisfied customers
I have a 30 yr old 36" wolf commercial range with grill. Is
I have a 30 yr old 36" wolf commercial range with grill. Is there a part that can be added for ignition? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
I have a large Kitchenaid natural gas grill (sear plate,
I have a large Kitchenaid natural gas grill (sear plate, rear rotisserie burner, double side burners - 36" I think) that won't light and has begun to chirp 7 times every 30 seconds or so. This began a… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I had liquid coming from my regulate and grill wouldn't burn
I had liquid coming from my regulate and grill wouldn't burn right got any ideas … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Gas grill won't light. Replaced the tank and all igniters
Gas grill won't light. Replaced the tank and all igniters appear to be working. Is it common that a regulator can go bad? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
I have a ge 48" monogram oven and range - gas. The grill
I have a ge 48" monogram oven and range - gas. The grill (which is electric) on the range (not the griddle) will not heat up. It will glow for starting, but the rest of it will not heat up). Any sugge… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Need to remove grill, don't see how. Ten minutes. Is there a
is there a drip pan that could cause water to collect under? … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a Bodum Yukon Electric Grill model 3010. I used the
I have a Bodum Yukon Electric Grill model 3010. I used the grill with out filling up the water tray. I didn't realize you had to. So the grill stopped working, and I looking for a way to repair it. Ca… read more
Martyn Lloyd
Martyn Lloyd
Owner/Partner
Lecturer in Theatre Design Studies (BA Hons)
90 satisfied customers
We are looking for reapair on a Jenne Aire gas grill in
We are looking for reapair on a Jenne Aire gas grill in Grayson, GA. … read more
Phil
Phil
Shop owner
8,824 satisfied customers
I replaced the grill above my whirlpool microwave, and now
I replaced the grill above my whirlpool microwave, and now the interior light will not turn off - and the microwave will not operate … read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
I have GE JES1290SK02 micro/convection/grill oven and it has
I have GE JES1290SK02 micro/convection/grill oven and it has worked perfectly, until now. It shows n F3 error message and no cntols/clearing works at all. unplugged and replugged and still comes on. t… read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
I have a kitchenaid outdoor grill and I am getting the E1
I have a kitchenaid outdoor grill and I am getting the E1 error code, preventing the gas from flowing I cannot clear the error code; I have tried everything in the manual … read more
Joel Swenson
Joel Swenson
High School or GED
3,261 satisfied customers
I just purchased a kenmore gas grill model 122.33492412. I
I just purchased a kenmore gas grill model 122.33492412. I have natural gas supply. The ad indicated it was natural gas ready. There isn't anything in the manual about natural gas. I am replacing a ke… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Trying to convert a kitchenaide grill to natural gas. Flame
trying to convert a kitchenaide grill to natural gas. Flame is very Low. Kit I used was Commercial brand. the orifice in the kit does not seem to fit. Do I need a special kit for Kitchenaide? … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
High yellow flame on side burner, since I had the grill,
High yellow flame on side burner JA: I'll do all I can to help. How long have you been dealing with this? Customer: since I had the grill JA: Do you plan on doing the work yourself? Customer: yes JA: … read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
Why is their almost zero flavor from my kitchen aid grill,
why is their almost zero flavor from my kitchen aid grill … read more
Martyn Lloyd
Martyn Lloyd
Owner/Partner
Lecturer in Theatre Design Studies (BA Hons)
90 satisfied customers
I own ( and love ) a 36 in. stove with grill. It is approx.
I own ( and love ) a 36 in. stove with grill. It is approx. 20 yrs old and works great. My problem is that I think a mouse has gotten into the stove and died ! I noticed a smell and mouse dropping in … read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
I have a KitchenAid grill in my outdoor kitchen. It is grill
I have a KitchenAid grill in my outdoor kitchen. It is grill KBNU361VSS0. The grill grates (cooking surface) rusted out and I need to buy replacements. There are three grates across. The middle one is… read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x