Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

i cannot turn the lock button off on my kenmore elite dishwasher.

Customer Question
I have held it down...
i cannot turn the lock button off on my kenmore elite dishwasher. I have held it down for 4 seconds and it still wont turn off - any sugestions? Thanks, Liz
Submitted: 7 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 10 hours by:
6/5/2010
Appliance Technician: Bryan, Home Appliance Technician replied 7 years ago
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
Verified

If you did not include a model # XXXXX your question please do on you second reply if possible,this helps us serve you faster.

 

try shutting the breaker off for 5 minutes and then back on see if this resets, if not you may need the control board, can you get me the full model # ?

Ask Your Own Appliance Question
Customer reply replied 7 years ago
thanks for your reply - i shut off the breaker for 15 min but no luck. the red light is still blinking - the manual says the model # XXXXX XXXXX , although the manual is for a bunch of other models too- it is a kenmore elite - does that help? thank you so much - having a party tom and really need dishwasher to work! wheres the control panel?
Appliance Technician: Bryan, Home Appliance Technician replied 7 years ago
check these places on the dish washer for the model, Appliance Model Illustration
Ask Your Own Appliance Question
Customer reply replied 7 years ago
is this it XXXXXXXXX
Appliance Technician: Bryan, Home Appliance Technician replied 7 years ago
ok you need to resend the model # XXXXX a space between each #. I need to step out for about an hour and will check back in when I return, thanks Bryan
Ask Your Own Appliance Question
Customer reply replied 7 years ago
1 4 3 6 6 3 1 1 6 thanks
Customer reply replied 7 years ago
any luck?
Appliance Technician: Bryan, Home Appliance Technician replied 7 years ago
sorry just got back, that # XXXXX doesn't come up, is this an American unit or Canada model?
Ask Your Own Appliance Question
Customer reply replied 7 years ago
american
Customer reply replied 7 years ago
i am sooo sorry try this number 6 6 5 1 5 9 8 9 9 9 0 THANK YOU!!!
Appliance Technician: Bryan, Home Appliance Technician replied 7 years ago
ok thats it, the problem is the control board , Part 940021this is inside the door and heres a link to get the part, http://www.repairclinic.com/SSPartDetail.aspx?s=t-++665.15989990+-%3d%3dc212i940021&PartID=940021 thanks Bryan
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
Verified
Bryan and 87 other Appliance Specialists are ready to help you
Ask your own question now
Customer reply replied 7 years ago
do you know anyone who can repair today? Thank you so mcuh for your help!
Appliance Technician: Bryan, Home Appliance Technician replied 7 years ago
I doubt you will get anyone out today but look in your phone book there may be someone, thanks Bryan
Ask Your Own Appliance Question
Ask Bryan Your Own Question
Bryan
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
12,157 Satisfied Customers
Experience: 15 yrs. experience as a certified appliance technician.

Bryan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,558 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

83,495 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

18,497 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Have Kenmore Elite Refrig. showing error code "er CO". What
Have Kenmore Elite Refrig. showing error code "er CO". What does code indicate? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
I have a Whirlpool refrigerator with doors and a drawer.
I have a Whirlpool refrigerator with doors and a drawer. Several months ago, I had a local technician come check our my refrigerator because I had ice under the two pull out drawers. He replaced the p… read more
Nolan Rettig
Nolan Rettig
Service Technician
High School or GED
282 satisfied customers
Model GE profile oven model pgs975sep1ss oven does not work
Model GE profile oven model pgs975sep1ss oven does not work broiler works … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Our dishwasher does not drain. Kenmore elite 66513229n412.
Just wondering if there's a reset, or if the drain motor is out. It lights up and fills, just doesn't drain.… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Washing machine won't start. Flashes F-28. I followed
Washing machine won't start. Flashes F-28. I followed instructions in manual but can't start it. Would umplugging and replugging in help? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a Kenmore 400 series dryer, it runs for awhile then
I have a Kenmore 400 series dryer, it runs for awhile then stops, restart it and it will finish the cycle or needs restarting any idea whats wrong ? thanks … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a maytag microwave. It doesn't heat. I live in
I have a maytag microwave. It doesn't heat. I live in Holladay, Ut. … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
The red "run" light is flashing and machine will run dry for
The red "run" light is flashing and machine will run dry for a few seconds … read more
travis webb
travis webb
tech.
2,408 satisfied customers
Kenmore elite bottom freezer refrigerator. Model #
Kenmore elite bottom freezer refrigerator. Model #*********** ice maker is not working … read more
travis webb
travis webb
tech.
2,408 satisfied customers
The other night I was woken up by, what sounded like, metal
The other night I was woken up by, what sounded like, metal parts hitting one another or even breaking. I opened the door and I heard nothing out of the ordinary. I checked the freezer and it was zero… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
We have a GExAdora dishwasher and the racks that hold the
We have a GExAdora dishwasher and the racks that hold the dishes are off the tracks and we can't pull the racks out or get them back in. We live in San Antonio Tx. What GE appliance repair company can… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a question about installing a Frigidaire garage kit
I have a question about installing a Frigidaire garage kit in my Frigidaire LFHT2131QF4 … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I am renting and have no manual for my Frigidaire 23cubic
I am renting and have no manual for my Frigidaire 23cubic ft. side by side, 5 yrs. old. The refrigerator is not making ice. How do I turn it on or replace filter or whatever is needing to be done. Tha… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My freezer is defrosting. There is a wire inside the left of
My freezer is defrosting. There is a wire inside the left of the freezer. should this wire be in the up position or should it be facing down? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have this model of Bosch Dishwasher -SHP68T55UC/07. When
Hello, I have this model of Bosch Dishwasher -SHP68T55UC/07. When we don't use the Dishwasher for a week or so... the bottom of the Dishwasher slowly fills up and begins to leak slowly through the doo… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
GE Fridge Beeping, as you watch panel it goes from lock, to
GE Fridge Beeping, as you watch panel it goes from lock, to no ice, to light back to lock intermittenly … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
I have a Whirlpool imperial ultimate care II series, for a
I have a Whirlpool imperial ultimate care II series, for a few days now it is not working right, first started to get stuck just before the spin cycle starts retaining the water and won't spin or ejec… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Samsung front load washer WF520 will not spin fast, it is
Samsung front load washer WF520 will not spin fast, it is draining and spinning some but will not go into fast spin … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x