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maytag steamclean dishwasher 1 year old just stopped working…

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maytag steamclean dishwasher 1 year...
maytag steamclean dishwasher 1 year old just stopped working during cycle. reset breaker - no go - no lights on - no response to button pushes... Read full answer
maytag steamclean dishwasher 1 year old just stopped working during cycle. reset breaker - no go - no lights on - no response to button pushes
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Answered in 1 minute by:
6/4/2010
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 26,795
Experience: Appliance repair business owner for over 43 years.
Verified

Thanks for the question.

did you install the unit, can you send me the model number please.

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Customer reply replied 9 years ago
yes I installed it and it has worked perfectly until now. Nothing unusual was done to it.
I live in Canada if that matters.
I think the numbers are MDB7851AWW AND/OR 46057205ND

I'm Canadian as well, Hi from Peterborough.

when you installed it you connected the 120 volts in that metal box behind the bottom panel and connected the wires with those wire nuts, check those they sometimes burn up the wire at that connection. try that and let me know.

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Customer reply replied 9 years ago
Edmonton says hi - I will look at the wires but now must do it tomorrow or saturday. how do i contact you again?
If you don't do it tomorrow this session will end , just log back on when you've had a chance to check it out.
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Customer reply replied 9 years ago
thanx - more hopefully tomorrow.

Brian
Ok Brian talk tomorrow.
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Customer reply replied 9 years ago
Hi. Removed the cover and checked all connections. All tight and clean. Also moved and or wiggled every connection I saw=no joy!
Turned power back on and closed the door. No lights still

so the lid switch is the next place to look , its made pf plastic and they break allot , remove the outer panel and check that switch.
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Customer reply replied 9 years ago
Again a delay have to go out for the evening... May be back later certainly tomorrow.

Have a great evening.

brian
your a busy person, talk later.
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Customer reply replied 9 years ago
More info to help.. The washer was at the beginning of the wash cycle - the soap dispenser had just opened and just beginning to wash. The washer was full of water.

I have taken the front panel off and am checking the door latch now.

http://www.partselect.com/xq/aspx/Inventory.2180046/qx/PartDetail.htm?SourceCode=1

This is the door lock assembly, check the two switches , you can O H M them out to see if one is open.

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Customer reply replied 9 years ago
One would appear to be broken... Looking at the image you sent it is the left one

Thats why the unit wont start up replace the switch assembly.

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Customer reply replied 9 years ago
Sorry. Changed ohm battery.. Seems both switches are working. I have power off but switch still installed..will that make a difference in readings
You said one appeared to be broken the switch could be good but if the plastic is broken it may not make contact when the door is closed, make sure they both close when the door is closed.
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Customer reply replied 9 years ago
Sorry. Changed ohm battery.. Seems both switches are working. I have power off but switch still installed..will that make a difference in readings

I will change the microswitches anyways. If it is not them what next?
if its not the door switch then the problem has to be the control, and that control has no fuse.
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 26,795
Experience: Appliance repair business owner for over 43 years.
Verified
John and 87 other Appliance Specialists are ready to help you
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Customer reply replied 9 years ago
So bigger bucks maybe..than for you guidance. I'll let you know what happens.

Brian

Ok Brian good luck .

Thanks and God Bless.

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Customer reply replied 9 years ago
Well I bought a new door latch including switches! $35.. No joy!

Will trace all wiring to see if power has been interrupted somewhere. Washer is only 18 monthes old & it was treated very well by my wife. A little disappointed at the moment.

More together time I guess as we do manual dishes!
are you getting 120 volts to the switches.if your not then it could be the broken wire like you said.
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Customer reply replied 9 years ago
Yes - 120 volts across switch. I opened the control box released and pulled the circuit tape out and cleaned with circuit cleaner. Again pulled and pushed everything under the washer -ido you think it's the water level sensor or soap dispensor since the washer seemed to stop after the soap was dispensed?

http://www.partselect.com/xq/aspx/Inventory.2099981/qx/PartDetail.htm?SourceCode=1

I looked at the diagram and the current goes through a hi limit thermostat clamped to the bottom of the tub, that could be open, join and tape the two wires together and try it.

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Customer reply replied 9 years ago
This is becoming a major project! I've pulled the dw form under the counter (as much as possible with hose and wire attached). The thermostat is attached to 2 white wires if I read the wiring diagram that came with the dw. They are in a white plug. Can I remove the plug from the thermostat and put a short jumper in as opposed tom taping them together (can't seem to pull them out of the plug.)
yes you can do that as long as its not touching anything.
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Customer reply replied 9 years ago
Well I did the jumper thing, turned power on on again no joy -panel lights still don't come on
if not the fuse by the wiring diagram the problem has to be the control.
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Customer reply replied 9 years ago
Any way to check It?
you can check to see if your getting 120 volts to it , if you are then the rest of the d/w should get power to the water valve and the motor.and its not sending the power to anywhere.
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Customer reply replied 9 years ago
Wish me luck.. Talk to you tomorrow.
yes good luck on that one.
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Customer reply replied 9 years ago
I guess I've reached the limit of my 62 year old skills! Can you recommend a good repairman here in Edmonton?
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Customer reply replied 9 years ago
Hi
thanx for the recommendation. Unfortunately they only do small appliances so I called Trail Appliances where I purchased it. (Jan 2009) He was here this morning. It was your first call! The line in was at fault. I did not notice that the connector was slightly discoloured and he found the common was corroded enough to short out inside the connector! A quick replacement and he was gone. He felt it was close enough to the warranty and such a small and cheap fix that there was no charge.

I have just finished a washing cycle and it worked just fine.

Again, thanx for your help. My skill level obviously does not include the finer details of electrical wiring!

I will and have recommended this site already to others.

Brian

Thats great glad it worked out for you.

Thanks and God Bless.

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