Appliance

My Sears Kenmore Elite dishwasher defaults to the cancel/dra…

Customer Question
My Sears Kenmore Elite dishwasher...
My Sears Kenmore Elite dishwasher defaults to the cancel/drain function whenever I try to run any wash cycle. How do I reset the computer board to get it to run properly again? I have unplugged the appliance, waited 5 minutes and plugged it in again. No change. I have allowed the cancel/drain to run to completion (even though there is NO water... Read full answer
My Sears Kenmore Elite dishwasher defaults to the cancel/drain function whenever I try to run any wash cycle. How do I reset the computer board to get it to run properly again? I have unplugged the appliance, waited 5 minutes and plugged it in again. No change. I have allowed the cancel/drain to run to completion (even though there is NO water to drain). I have pressed the cancel/drain to stop it. No change. I usually use the Smart Wash cycle, but no matter which wash cycle I choose, it defaults back to the cancel/drain over and over. I have also tried toggling back and forth between various buttons (Normal Wash/Heated Dry, for example), which is supposed to "reset" the computer board. No change.
Submitted: 9 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 2 hours by:
6/3/2010
Appliance Technician: Tyler Z., Home Appliance Technician replied 9 years ago
Tyler Z.
Tyler Z., Home Appliance Technician
Category: Appliance
Satisfied Customers: 96,269
Experience: 11+ years being an appliance technician with factory training.
Verified
the only way to reset the control board board is to press: Heated dry, high temp wash, Heated dry, High temp wash, Heated dry, High temp wash, Heated dry, High temp wash, Heated dry.

All the lights should flash, then press cancel and it should reset the control board. If you don't have a "heated dry" button then use the "air dry" or "energy saver dry" button instead. If that doesn't reset the board then unfortunately you will need to order and replace the control board in order to correct the issue.
Ask Your Own Appliance Question
Still looking for an answer to your question? 
Similar Q&As
Kenmore elite washer was turning off mid cycle. Reset by
Kenmore elite washer was turning off mid cycle. Reset by turning off for 30 min. Ran cycle, but now I cannot change wash setting… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor,
Associate Degree
5,313 satisfied customers
MODEL KUDI01IL/BL4---TYPE-577-0---SERIAL 3FR1702505 Pressing
MODEL KUDI01IL/BL4---TYPE-577-0---SERIAL 3FR1702505 Pressing "Start", nothing happens. Press cancel, it runs for 2 minutes, just as it is supposed to… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor,
Associate Degree
5,313 satisfied customers
how to know model number on a Kenmore elite dishwasher smart
how to know model number on a Kenmore elite dishwasher smart wash if sticker has been removed? I need the reset sequence.… read more
Master Tech
Master Tech
Vocational, Technical or Trade Scho
16,890 satisfied customers
Stop searching for answers—
I have a Kenmore Elite Dishwasher, Type 577-D MOD 655.Smart
I have a Kenmore Elite Dishwasher, Type 577-D MOD 655.13852k602 Smart Wash (SW), Normal Wash (NW) and Cancel are blinking. There is relatively clean water in the basin. I reset the control board first… read more
Master Tech
Master Tech
Vocational, Technical or Trade Scho
16,890 satisfied customers
I have a Sears Kenmore Elite 665.13153.K701 dishwasher which
I have a Sears Kenmore Elite 665.13153.K701 dishwasher which has recently started going into a cancel/drain cycle on its own whenever I close the dishwasher door. If I try to cancel the cancel cycle, … read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech,
High School or GED
19,156 satisfied customers
I have an Elite dishwasher model 665.13103K and the cancel
I have an Elite dishwasher model 665.13103K and the cancel drain and normal wash buttons are flashing, the quick wash and smart wash are faintly glowing. The dishwasher did not run and it will not sta… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
Get a personalized answer to your question. 
kitchenaid dishwasher model # XXXXX will not start ,
kitchenaid dishwasher model # XXXXX will not start , LED LIGHTS COME ON WHEN I CHOOSE AN OPTION, BUT WHEN I HIT START NOTHING HAPENS, I HIT CANCEL AND IT CANCELS EVERYTHING AND THE LED ON CANCEL COMES… read more
Bob L Your  Appl Pal
Bob L Your Appl Pal
Owner,
Vocational, Technical or Trade Scho
7,404 satisfied customers
I have a kenmore elite dishwasher that had the blinking green
I have a kenmore elite dishwasher that had the blinking green light. I reset the board and it went thru the diagnostic cycle. Now it will not run, and it seems as though the heating element is one whe… read more
Jon
Jon
Owner/President,
Associate Degree
2,041 satisfied customers
We bought a Kenmore Elite dishwasher in the spring/summer of
We bought a Kenmore Elite dishwasher in the spring/summer of 2008 and for the last few weeks, the unit is malfunctioning and we suspect that it will quit operating completely very soon. For some reaso… read more
Mike
Mike
Owner,
Vocational, Technical or Trade Scho
17,626 satisfied customers
Still looking for an answer to your question? 
I have a Sears 665.13749K601 dishwasher. I need a reset code
I have a Sears 665.13749K601 dishwasher. I need a reset code as the start light is flashing and the machine will not operate.… read more
Mike
Mike
Owner,
Vocational, Technical or Trade Scho
17,626 satisfied customers
Type have a Kenmore Elite dishwasher 665 13763K02 and it is
Type have a Kenmore Elite dishwasher 665 13763K02 and it is not working. After starting the washer within 5-10 mins the whole digital panel flashes. I read online this may be the heat element but the … read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech,
High School or GED
19,156 satisfied customers
i have a 2000 kenmore elite dishwasher model # XXXXXXXXXXX
i have a 2000 kenmore elite dishwasher model # XXXXX the control panel is is flashing, then a number comes up, sometimes it just goes off. it is blinking on rinse only. i can't engage any other cycle.… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech,
High School or GED
19,156 satisfied customers
Stop searching for answers—
I have a Kenmore Elite dishwasher which will not turn on. The
I have a Kenmore Elite dishwasher which will not turn on. The clean indicating light flashes and when the start cycle is pushed yhe start light flashes and then stops… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech,
High School or GED
19,156 satisfied customers
i have a kenmore elite dishwasher and the red light on the
i have a kenmore elite dishwasher and the red light on the normal wash cycle keeps flashing. i cant get the machine to do anything. i have hit the cancel button it flashes for a while then goes off. i… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech,
High School or GED
19,156 satisfied customers
I have a Kenmore 665.16294402 Elite dishwasher. The green
I have a Kenmore 665.16294402 Elite dishwasher. The green light is flashing and won't go off. It's been on for 24 hours. Can't start new wash cycle. What I've tried: turned power off for 2 hours conti… read more
Tyler Z.
Tyler Z.
Home Appliance Technician,
Bachelor's Degree
96,269 satisfied customers
Get a personalized answer to your question. 
2005 Kenmore elite dishwasher - my dishwasher will not turn
2005 Kenmore elite dishwasher - my dishwasher will not turn on and the green clean light is blinking. Before this happened, it was not cleaning well. Money is tight. any clue what it may be and can I … read more
Dave
Dave
Master's Degree
297 satisfied customers
I have a Kenmore Elite W10083122A Dishwasher. It has been
I have a Kenmore Elite W10083122A Dishwasher. It has been installed since December and the "CLEAN" light is flashing and continues to whenever we push the start button. Canceling doesn't do anything T… read more
Chas
Chas
Master Appliance Repair Technician,
Vocational, Technical or Trade Scho
9,421 satisfied customers
I bought a Kenmore dishwasher - Ultra Wash - Quiet Guard 3
I bought a Kenmore dishwasher - Ultra Wash - Quiet Guard 3 , model #665-16022-401 - used when owner went to 'stainless' that they said worked great and it looked like new. When my friend installed it … read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,689 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Home Appliance Technician

96,269 satisfied customers

11+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

22,937 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,018 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less
Tyler Z

Tyler Z

Appliance Expert

Factory-trained appliance repair expert with 10 years of experience

95,765 Satisfied Customers

Pearl avatarPearl, Assistant