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I am really pissed off..... my bosch s/s dishwasher is RUINING…

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I am really pissed off.......
I am really pissed off..... my bosch s/s dishwasher is RUINING all my metal wear, WHY, it never did this before..... it looks like they are BURNED, HELP... Read full answer
I am really pissed off..... my bosch s/s dishwasher is RUINING all my metal wear, WHY, it never did this before..... it looks like they are BURNED, HELP
Submitted: 9 years ago.Category: Appliance
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Answered in 21 minutes by:
6/2/2010
Appliance Technician: Tyler Z., Home Appliance Technician replied 9 years ago
Tyler Z.
Tyler Z., Home Appliance Technician
Category: Appliance
Satisfied Customers: 96,280
Experience: 11+ years being an appliance technician with factory training.
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if your washing metal in the dishwasher, you need to put it on quick wash so that the unit does not go through a dry cycle. The dry cycle is the reason the unit heats up and will discolor the silverware and metal serving trays.
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Customer reply replied 9 years ago
I have been washing the same serving dishes in the same dishwasher for the last year and a half with NO problems before.......that is not a helpful answer...... maybe you have another one?
Appliance Technician: Tyler Z., Home Appliance Technician replied 9 years ago
If the unit is getting hotter than it did in the past, then you have a bad thermostat sensor you will need to replace or a bad control board not reading the thermistor correctly.
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Customer reply replied 9 years ago
how would I check that? I haven't noticed it being hotter? My thermostat on my water heater is way low, because its so hot here, so even if I turned the hot water on in my home, its not hot enough to burn anything.......... How do I fix this? What parts would I need ect? not names but actual parts, thanks so much, Janine
Appliance Technician: Tyler Z., Home Appliance Technician replied 9 years ago
you can't test it, but based on your ocmplaint and the fact that your unit didn't do it before, that is the only possibliity. You'd need to replace the thermistor and if that didn't fix the problem, replace the control board.
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Customer reply replied 9 years ago
I have just done a web search for the thermostat, and there isn't one how am I supposed to fix it if I can't find the parts?????
Appliance Technician: Tyler Z., Home Appliance Technician replied 9 years ago
I said a thermistor, and you'll need to call bosch if you can't find the part, they will look it up for you.
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Customer reply replied 9 years ago
no read above you said thermostat sensor! Which made think you you mis typed the second time around! I will look and see.
Appliance Technician: Tyler Z., Home Appliance Technician replied 9 years ago
I said

If the unit is getting hotter than it did in the past, then you have a bad thermostat sensor you will need to replace or a bad control board not reading the thermistor correctly.

A thermistor is a "thermostat sensor" The thermistor is the actual name of the part.
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Customer reply replied 9 years ago
Geez chill OUT, if I KNEW THAT I WOULDN"T BE TALKING TO YOU! holy heck..... GET REAL I mean your talking to someone who is a single mother taking care of everything by HERSELF...... trying to sort it all out, and you act like I should know this shit! Give me a break, and WRITE IN LAMENS terms, as professionals arent' writing YOU for HELP are they?
Appliance Technician: Tyler Z., Home Appliance Technician replied 9 years ago
I'm not sure what you are getting so upset, but I think you're taking what I'm saying the wrong way.
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Customer reply replied 9 years ago
I would like to have part numbers for what you are saying that I need, I'm tired of looking and trying to figure out where to get what I need, and I can't understand it when you say thermostat or whatever I'm just trying to fix the friggin dishwasher......
Appliance Technician: Tyler Z., Home Appliance Technician replied 9 years ago
I do not have the part numbers, you need to to call a parts store that sells Bosch parts to get the number. Good luck

Edited by appliance Doc on 6/2/2010 at 3:10 AM EST
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