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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 26795
Experience:  Appliance repair business owner for over 43 years.
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We have a Maytag Neptune Dryer that turns on but does not heat

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We have a Maytag Neptune Dryer that turns on but does not heat up.
Model # XXXXX MDG7500AWW
Is there something I can service/clean myself?
I'm guessing the automatic pilot is not igniting the gas.

Thanks for the question.

do you hear a slight click when you turn the dryer on , do you get heat at first then nothing.

Customer: replied 7 years ago.
She just went to test it and it seems to be working for at least a minute. She's testing it now. Will get back to you in an hour, ok?

Part 3479

If your getting heat for the first few minutes the problem is with these gas coils there situated on the gas burner replace these coils it will fix the problem.

Customer: replied 7 years ago.
Do they tend to go all at once or start with intermittent failure?
It starts with an intermittent problem most times but can also happen all at once, its a common part to fail in all gas dryers.
Customer: replied 7 years ago.
Where is the best place to order it?
Any Appliance parts store will have them in stock or Sears has them as well,
Customer: replied 7 years ago.
I ordered the parts. Where do I access to install them.. front, back?
remove the screws on the door hinges and lift off the door , remove the two screws on the opposite side of the opening and pull the front panel on the coils are on the left on the burner.
Customer: replied 7 years ago.
in the factory schematic "door" refers to the front and "cabinet panel" is the back - I am assuming you are referring to the large back vented access panel, correct?

This is the breakdown of your dryer the door and front panel are at the front and not the back.

Customer: replied 7 years ago.
Cannot see the dryer door in your images, I'll try it Thursday and reply if I cannot figure it out.

This is the dryer door

Customer: replied 7 years ago.
Will try it tomorrow, if all goes well, I will accept that night.
Great will hear from you then.
John and other Appliance Specialists are ready to help you
Customer: replied 7 years ago.
It's working! Thank you, XXXXX XXXXX a master of your craft!