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Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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wash machine wont do any cycle except the wash cycle

Customer Question

wash machine won't do any cycle except the wash cycle
Submitted: 7 years ago.
Category: Appliance
Expert:  Bryan replied 7 years ago.
are you saying it wont spin or drain?
Customer: replied 7 years ago.
It wont spin or rinse nothing but the wash cycle. Seems like I had this problem before with another machine and had to replace the wig wam.
Expert:  Bryan replied 7 years ago.
do you have a full model #?
First, here are some tips to help with your model number:
  1. Don't enter a dash if it's not required.
  2. Don't enter any blank spaces.
  3. Be sure a zero is not the letter O.
  4. Be sure a lower case L is not a 1.
  5. Kenmore models always have a 3 digit prefix such as 110 or 665, then a period, then more numbers.
Next, look for an aluminum tag--or a silver or white adhesive label. The model number may be printed or stamped onto the tag and it may be written in two different type sizes or styles.

You might find the tag in one of these places:

Top-loading washer only

  • Under the lid
  • On the back of the control panel
  • On the lower-front or side of the main cabinet body

Front-loading washer only

  • Behind the door
  • Behind or on top of the control panel
  • On the side of the unit near the front

Top- or front-loading washer-dryer combination unit

  • Inside the dryer door, on the door frame
  • On the top of the dryer
  • On the side of the washer, near the bottom, front
  • Under the washer lid
Customer: replied 7 years ago.
model # XXXXX &990 in smaller # XXXXX Type 111 ser# XXXXX
Expert:  Bryan replied 7 years ago.

you need to replace the lid switch in this, these no longer have a wig wag, they are direct drive, the switch needs to be replaced , you can order this @ , this is the part the little peg on the lid hits when it goes through the hole, thanks Bryan

Part 547225

Bryan and 3 other Appliance Specialists are ready to help you
Customer: replied 7 years ago.
Your answer was right on, checked the lid switch & it had come apart & wasn't making contact. so did'nt even have to buy a new part. Put it all back together & everythings working fine. THANKS for the right info . Great job thanks again.
Expert:  Bryan replied 7 years ago.
your welcome, thanks Bryan