How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Neilwill Your Own Question
Neilwill, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1274
Experience:  10 years experience appliance repair and installation
Type Your Appliance Question Here...
Neilwill is online now
A new question is answered every 9 seconds

i have a samsung dmr77lhs dishwasher . now it is showing a

Customer Question

i have a samsung dmr77lhs dishwasher . now it is showing a 9e error code. i have unpluged the unit for 1 min. and repluged. i also disconnected to watter supply line at the dishwasher elbow to make sure i have water pressure and i do. yet i am still getting the 9e code. any ideas as to what may be going on? any help would be great. i do have a s.s. braided hose on the unit.
Submitted: 7 years ago.
Category: Appliance
Expert:  Neilwill replied 7 years ago.

This error code 9e is due to Low water pressure.
It can be due to:
1.Water valve may be faulty
2. Water supply hose may be kinked or bent.
3. Faulty electronic parts.

Unfortunately most of the time this is not a home handy person fix.
This time, you will need a hands on tech on location.
Customer: replied 7 years ago.
sorry but this is a generic answer i have already found posted on the web . i was looking for a more detailed that would help me with the problem
Expert:  Neilwill replied 7 years ago.
Dear 42jpfdOr,

The answer I spelled out is precisely problem.
The service manual says:This error code 9e is due to Low water pressure.
We are detectives. the more information the customer is capable of giving us the better chance we can solve the customers repair. There can not be a pinpoint answer for electronic problems in all appliances without having the proper testing of parts on location. Since we can not be in your home to test it, you need to have the capability and equipment to do the testing your self. Or unfortunately, the problem is no longer a home handy person fix and will require a hands on tech on location.
Only you can make this decision.
The ball is in your court!

Edited by Neilwill on 5/11/2010 at 12:33 PM EST