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Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 81155
Experience:  9+ years being an appliance technician with factory training.
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Dryer Control panel has power, but is not working correctly.

Customer Question

Dryer Control panel has power, but is not working correctly. Whirlpool Duet Model GW9250PW0 Serial MS1969441. Purchased approx 5 years ago, new. Local appliance tech, charges us $66 and tells us the circuit board needs replaced. Estimate's $250 for replacement of both boards and $350 labor, to replace. Please comment.
Submitted: 7 years ago.
Category: Appliance
Expert:  Tyler Z. replied 7 years ago.
what exactly is your question? And what do you mean by "not working correctly"?
Customer: replied 7 years ago.
Control panel lights up on some of the indicators, faintly. When any buttons are pushed they don't work. Getting power but not correctly operating. Just now tried all functions. Everything appears to work, normal?? Something wiring must be loose, perhaps??
Expert:  Tyler Z. replied 7 years ago.
it sounds like it very well could have a loose connection so if you want just pull the washer forward and remove the screws coming into the back of the top panel. Pull the top panel back and off. Look at the connections and see if everything looks secure. If so and the problem comes back. replace the front interface control board, which is about $200 unfortunately.