How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Whrlp Master Tech Your Own Question
Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 10367
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
16832328
Type Your Appliance Question Here...
Whrlp Master Tech is online now
A new question is answered every 9 seconds

I need help with my icemaker. There was a cube jammed in it

Customer Question

I need help with my icemaker. There was a cube jammed in it so i removed it defrosted and reinstalled. The ice maker made one load and stopped. I tried removing and reinstalling it twice and same senario one load and it quit
Submitted: 7 years ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 7 years ago.

on the right side of the freezer wall (where the vice maker On/ Off switch is )

Do you see a blinking light?

If not, May I have the first two digits of the Serial number?

Customer: replied 7 years ago.
When I open the door i get a blinking red light
Expert:  Whrlp Master Tech replied 7 years ago.
ok do you have any ice in the icemaker mold?
Customer: replied 7 years ago.
yes
Expert:  Whrlp Master Tech replied 7 years ago.
ok you need to unmount the icemaker and take the white square cover off and then we can test the icemaker from there.
Customer: replied 7 years ago.
What do i test for?
Expert:  Whrlp Master Tech replied 7 years ago.
Do you have a Volt-Ohm meter? testing for voltage.
Customer: replied 7 years ago.
Yes and I have the cover off and ready to test
Expert:  Whrlp Master Tech replied 7 years ago.
ok test fro 120 volts from L to N on front of the unit with the harness still plugged in of course.
Customer: replied 7 years ago.
31.5 vac between L and N