How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 81900
Experience:  9+ years being an appliance technician with factory training.
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

I have 1998 GE Profile Side By Side Refrigerator, Model #TFX30PBBA

Resolved Question:

I have 1998 GE Profile Side By Side Refrigerator, Model #TFX30PBBA which is not cooling well on the refrigerator side and the freezer is becoming marginal. I have tried
1. Adjusting controls
2. Cleaned the coils underneath
3. Turned it off overnight.

The fan is working however there is slight icing on the lower portion of the coils in the rear on the freezer side.

I had an independent repairman look it two days ago who said the coil was probably stopped up at the capillary from the dryer (this Greek to me) and it would have to taken apart, tubing blown out with the labor to do it costing 4-500 dollars and still may not work. He recommended I buy a new refrigerator.

What are your thoughts?
Submitted: 7 years ago.
Category: Appliance
Expert:  Tyler Z. replied 7 years ago.
I think he's exactly right. What he means by "stopped up at the capillary from the drier" is that something is restricting the freon flow inside the cooling system so it's not cooling properly. Without taking a pressure reading it's hard to say if the compressor is going inefficient, if it has a restriction, or if the freon is just leaking out. Whatever the problem is, if the refrigerator is working and the freezer is just not cold enough, the repair will cost between $400-550 to repair.
Customer: replied 7 years ago.
Repair or replace?
Expert:  Tyler Z. replied 7 years ago.
I would replace to be honest.
Tyler Z. and 3 other Appliance Specialists are ready to help you