How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

Freezer working; refrig is not. Happened after power outage.

Resolved Question:

Freezer working; refrig is not. Happened after power outage. TCX22PACAAA GE PRofile bottom freezer. Ruled out defrost cycle, circuit breaker and plug/fuse.
Submitted: 7 years ago.
Category: Appliance
Expert:  Bryan replied 7 years ago.
do you hear the compressor running, remove the panel in the back that covers the compressor and feel the compressor. is it warm and vibrating?
Customer: replied 7 years ago.
I don't know how to remove the panel (I'm a 56 y/o woman). Looking at manual - the grate where the compressor is has air coming out and sounds like a fan.
Expert:  Bryan replied 7 years ago.
ok there should be 1/4" screws going around the panel once you pull the refrigerator away from the wall, the fan you hear is probably the condenser fan not the compressor.
Customer: replied 7 years ago.
So if the compressor is broken on a 10 year old refrig is it worth replacing.
Original cost was 1100 and it is pretty clean but gets lots ofuse.
Expert:  Bryan replied 7 years ago.
well I believe its the relay on the compressor thats causing the compressor not to start. unfortunately its all to common on these models, these are cheap though around $9.00 @ 3&brandId=0432&documentId=E2140019&keySuffixId=NA&modelNumber=TCX22PACAAA&keyId=000811&pageId=00008&productTypeId=0161000&searchModelNumber=TCX22PACAAA&subCompDesc=Machine%20compartment%20assembly&brandDesc=GE&modelDesc=REFRIGERATOR-C-SERIES&blt=11 you just have to try changing this to see, its mounted on the side of the compressor, a service call to do this should cost $75.00-$100.00 if you call someone. thanks Bryan
Bryan and 2 other Appliance Specialists are ready to help you