How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Appliance Man Your Own Question
Appliance Man
Appliance Man, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9896
Experience:  Appliance tech 4 years
13888241
Type Your Appliance Question Here...
Appliance Man is online now
A new question is answered every 9 seconds

I have a built in KitchenAid refrig model # KSSP42QFS05 purchased

Customer Question

I have a built in KitchenAid refrig model # XXXXX purchased in 2000. The freezer is not making ice and is about 20 degrees. A friend said it might be the compressor not drawing enough amps. I tried doing evrything it said in the manual to no avail.
Any help you can give will be appreciated.

Alex @XXX@XXXXXX.XXX
Submitted: 7 years ago.
Category: Appliance
Expert:  Appliance Man replied 7 years ago.
You will need to remove the back panel from INSIDE the freezer. You will see a bunch of coils behind it. The coils should all be lightly frosted. If there not you will want to call kitchen aid and have a tech com out. The repair will be covered under warranty.