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frigidaire gallery professional microwave 1998 model #cfmt148gpb1 light

Customer Question
frigidaire gallery professional microwave 1998...
frigidaire gallery professional microwave 1998 model #cfmt148gpb1
light is on, table turn, but no heat ?????
Submitted: 7 years ago.Category: Appliance
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Answered in 8 minutes by:
4/1/2010
Appliance Technician: RUSS, SERVICE TECHNICIAN replied 7 years ago
RUSS
RUSS, SERVICE TECHNICIAN
Category: Appliance
Satisfied Customers: 3,666
Experience: TECHNICIAN AND TEACHER
Verified

This model number does not come up in the database,if it is Canadian or European we can not get the parts numbers for you.

There are thermal fuses in most microwaves that can cause this problem, they are dime size and maybe 1/.4 to 3/8 in thick and have two wires on them. The are tested for continuity with a volt ohm meter.

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Customer reply replied 7 years ago
how to I access them?
Appliance Technician: RUSS, SERVICE TECHNICIAN replied 7 years ago
the entire cabinet (enclosure) has to be removed and they are inside. remember to unplug the microwave
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Customer reply replied 7 years ago
Relist: Incomplete answer.
the answer is so general that it is useless
that much I already know
he did not tell me how to solve my problem
Appliance Technician: RUSS, SERVICE TECHNICIAN replied 7 years ago
You either gave a bad model number, it is European, it is Canadian, of so old it does not show up in any parts data base. I explained what you need to look for inside the unit and how to access the inner workings of the microwave. If there is an error in model number correct it and we will try to help further. There is no way to access any information unless we are given the proper information to start with ie. model number.
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Customer reply replied 7 years ago
I have given you the correct model number as it is on the sticker on the bottom of the unit. I checked it 5 times and my wife rechecked it.
Appliance Technician: RUSS, SERVICE TECHNICIAN replied 7 years ago
that being the case, I can not be of any further assistance to you in this matter. You did not address whether it is a Canadian or European model. The parts I described are inside the unit and can be checked as described in some detail.
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Customer reply replied 7 years ago
it is a canadian model
Appliance Technician: RUSS, SERVICE TECHNICIAN replied 7 years ago

had that been stated at the onset I would never have entered into this conversation. If you test the components as I described and find a bad one you may purchase one at a local repair shop,otherwise take it to a Canadian repair shop since I have no access to their data base.

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Customer reply replied 7 years ago
well this was a complete waste of time and money
either you are an expert in this field or not
Appliance Technician: RUSS, SERVICE TECHNICIAN replied 7 years ago

THIS TONE GETS YOU NO SYMPATHY ON MY PART. I WILL NO FURTHER DIGNIFY THIS BY ANY FURTHER CORRESPONDENCE. YOU HAVE BEEN INSTRUCTED AS TO THE PROPER REPAIR PRICEDURE AND APPARENTLY DO NOT CARE TO FOLLOW INSTRUCTIONS. HAVE A BLESSED DAY

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Customer reply replied 7 years ago
I beg to differ, sir
I have provided you with the problem, make and model number and year of production
you had that information prior to accepting this problem
yet you have not checked if you have access to the technical data
so now you have a problem with my lack of enthusiasm from your answer?
I think not
Appliance Technician: The Home Smithy, Home Appliance Technician replied 7 years ago
The Home Smithy
The Home Smithy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9,623
Experience: 30 years repairing appliances
Verified

Ok Folks.

What say we all calm down and see if we can figure this thing out.

When the unit is operating in defrost mode can you hear the magnatron engage? It sounds like an on, and off drain of power by the unit.

Please advise.



Edited by The Home Smithy on 4/1/2010 at 7:13 PM EST
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Customer reply replied 7 years ago
I will check this out in 3 hrs when I get home
thank you for not ignoring my request
Appliance Technician: The Home Smithy, Home Appliance Technician replied 7 years ago
Thats what I'm here for. Thank you for replying.
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The Home Smithy
The Home Smithy
The Home Smithy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9,623
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