Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

We have the 410003 double oven. Recently, we had a spill in

Customer Question
the top over and trip...
We have the 410003 double oven. Recently, we had a spill in the top over and trip between the glass on the lower oven. Today I took the door apart and cleaned the glass and have it put back together. The problem is when I loosed the screws the entire door came off. I am trying to figure out how to correctly seat the door hinges so that the door will properly close. Thanks for any assistance!!
Mitch Byers
Submitted: 7 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 21 minutes by:
3/6/2010
Appliance Technician: Bryan, Home Appliance Technician replied 7 years ago
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
Verified
can you get the full model #?
LOCATE YOUR RANGE/STOVE/OVEN MODEL NUMBER
First, here are some tips to help with your model number:
  1. Don't enter a dash if it's not required.
  2. Don't enter any blank spaces.
  3. Be sure a zero is not the letter O.
  4. Be sure a lower case L is not a 1.
  5. Kenmore models always have a 3 digit prefix such as 110 or 665, then a period, then more numbers.
Next, look for an aluminum tag--or a silver or white adhesive label. The model number may be printed or stamped onto the tag and it may be written in two different type sizes or styles.

You might find the tag in one of these places:

Cooktop/Range/Stove

Gas:

  • Inside the cooktop--if the top lifts up
  • On the outside, bottom of the unit
  • Inside the top of the vent duct--if it's a "downdraft" unit

Electric:

  • Under one of the surface burners, or inside the cooktop--if the top lifts up
  • On the outside, bottom of the unit
  • Inside the top of the vent duct--if it's a "downdraft" unit

Gas or Electric Oven

  • On oven side of the door jamb (with the door open)
  • On the lower drawer jamb (with the bottom drawer open)
Ask Your Own Appliance Question
Customer reply replied 7 years ago
The model number is XXXXX Kenmore Electirc Wall Oven
Appliance Technician: Bryan, Home Appliance Technician replied 7 years ago
ok, when you took the door off how did you remove it? did you use the hinge locks?
Ask Your Own Appliance Question
Customer reply replied 7 years ago
I don't think so. There are three silver screws on the top side of the door, which I removed. Then, on both sides was a black L shaped plate. Each plate had 3 screws which I removed. Then the door fell off. I have put all the screws back in place. Just can't get it properly seated.
Appliance Technician: Bryan, Home Appliance Technician replied 7 years ago
ok these hinges you need to set the hinge locks to remove the door, if you open the door and you will see these two little flip over locks, Part(NNN) NNN-NNNN width=you have to flip them over and then let the door come back up like your closing it and then when the pressure is of the hinges lift the whole door hinges and all up and out, then put it back in and all the way onto the pins in the oven, this video gives you an idea on how they come out, yours is closes to the second door he removes, click this blue link, http://www.youtube.com/watch?v=hSzc4Uqbbr8 thanks, Bryan
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
Verified
Bryan and 87 other Appliance Specialists are ready to help you
Ask your own question now
Customer reply replied 7 years ago
OK, I watch the video and maybe I missed something, but I am not sure I have what he demonstrated in #2. It is similar, but I do not see any hinge to lock or unlock. Currently the hinge is at a 90 degree angle to the door. It looks like if I could get it where it was parrallel to the door, I could then slide it in. I don't see a pin or a lock and it seem stuck in the 90 degree position. Any ideas?
Appliance Technician: Bryan, Home Appliance Technician replied 7 years ago
do your hinges look like the one I showed you above ?
Ask Your Own Appliance Question
Customer reply replied 7 years ago
No, the one you sent is round and the one I have is flat. I suspect I push something in to release its current position, but nothing is obvious. Thanks!
Customer reply replied 7 years ago
Do you want me to send you a sketch?
Appliance Technician: Bryan, Home Appliance Technician replied 7 years ago

ok this is the hinge and it does have the lock on it, Part(NNN) NNN-NNNN width=its on the part on the left that sticks down the part that goes into the oven, its in the locked possition in the picture, I need to sign off for the night but will be back on in the morning to check, thanks Bryan



Edited by a1speedyappliance on 3/7/2010 at 12:49 AM EST
Ask Your Own Appliance Question
Customer reply replied 7 years ago
Byran, Yes we are getting close!! This is the correct hinge. The part that is visiable is the part on the bottom. Looking at the grid - and looking at the second column, it is in the 3 and 4th square from the bottom. In the third column, it includes the 5th and part of the 6th block from the bottom. and in 4 column, it includes part of the 6th block from the bottom. What specifically do I do to unlock it? Thanks for all of your help. Laughing
Appliance Technician: Bryan, Home Appliance Technician replied 7 years ago
ok you need to pull down on the oven door and flip the lock back if its in the position that the one in the picture is in, thats the locked position, you can see how the hook is locked on the other part of the hinge, if its not locked you will need to lock it by flipping it back and hooking it like its shown, then set the door in on the pins and then open the oven enough to unhook them again, then it should close correctly
Ask Your Own Appliance Question
Customer reply replied 7 years ago
I am a little confused on your directions. Here is some additional info that may help. Currently, the oven door is off and the exposed part of the hinge is at a 90 degree angle to the door (vs the 45 degree angle of the illustration.) It takes quite a bit of force (like trying to step on it) to move it from its 90 degree angle. When I try to put the door back on the hinge straightens out when I move the door from an upright position to a horizontal position, but when the door is in a horizontal postion the hinge is in about a 45 degree position. Do I try to move the hinge before I try to put it back in place, or do I put the hinge into the slot and then do something from there? Thank you!
Appliance Technician: Bryan, Home Appliance Technician replied 7 years ago
ok, your right it takes a lot off force to get this back to the 45 degree angle and flip the hinge locks back over and lock them the way they are shown in the picture, this can be very difficult since the door is off the oven and it can be dangerous to you fingers, can you set the oven door in the oven enough to use it as leverage to get the door down and lock the hinges? let the oven hold the hinge? if you can then you can lock them and then get the rest of the hinge sitting down on the pins in the oven and then open the door again and release the locks, thats the way you need to get this back in.
Ask Your Own Appliance Question
Customer reply replied 7 years ago
OK, I think I am getting a clearer picture, but it is not crystal clear just yet. As I understand it - I am going to set the oven door back in the oven door in its upright position - and then bring the door down (do I go all the way down or about 45 degrees or some other degree?). Once I have the door at the proper ange (and the hinge at a different angle), how specfically do lock them? Is there something I pull or push?
Thanks again!
Customer reply replied 7 years ago
I had a couple of ideas:
1) I can lay the over door on the floor and, with effort (pushing it with my foot) move the hinge to a 45 degree angle. However when I release my foot, it goes back to the 90 degree angle. Is there a way to lock it when it is in 45 degree angle.
2) I was also thinking about another approach. What if I removed the hinge altogether, insert it properly into the oven and then reattach the door to the hinge. Is this something that might work?
Appliance Technician: Bryan, Home Appliance Technician replied 7 years ago
you don't see the way they have the door hinge in the locked position in the picture above? it has to be locked into a straight out position to get the door back into the oven correctly, this is frustrating because you remove it wrong so now the hinges are in a sprung position, you can try taking the hinges off the door and see if you can get them in first, not sure if it will work,
Ask Your Own Appliance Question
Customer reply replied 7 years ago
Yes, this is a bit difficult. My goal was not to take the oven door off. It basically fell out when I removed the screws listed above. If I can push (with my foot) the hinge from a 90 degree angle to where it is extended, will it automatically lock? I have push it with my foot pretty far, and it spang back, but maybe I just did not push it far enough. Your thoughts?
Appliance Technician: Bryan, Home Appliance Technician replied 7 years ago
if there are no locks on this I'm not sure, can you send me a picture of the door and hinges?
Ask Your Own Appliance Question
Customer reply replied 7 years ago
Yes, I will do that. I may take a while to get this together, but I will send you pictures. Thanks so much!
Appliance Technician: Bryan, Home Appliance Technician replied 7 years ago
ok your welcome, thanks Bryan
Ask Your Own Appliance Question
Customer reply replied 7 years ago
I now have several pictures, but they are too big to send through this website. Do you want me to send them to another email address?
Appliance Technician: Bryan, Home Appliance Technician replied 7 years ago
I cant accept emails directly sorry, you will have to resize them in order to send them,
Ask Your Own Appliance Question
Customer reply replied 7 years ago
OK, I will have to figure out how to do this and I will let know as soon as that is complete. Thank you agian.
Appliance Technician: Bryan, Home Appliance Technician replied 7 years ago
ok
Ask Your Own Appliance Question
Customer reply replied 7 years ago
graphic
Appliance Technician: Bryan, Home Appliance Technician replied 7 years ago
well i got the picture but to be honest I don't see how this is suppose to lock, it looks like its in the right position to install, what happens when you put it in like that? can you go down with the door after its in?
Ask Your Own Appliance Question
Customer reply replied 7 years ago
Yes, I put the piece into the oven, move the door down, almost to the horizonal position. But for some reason, it is not properly seated in the oven. Though the oven door is horizontal, but the latch is at about a 45 degree angle.
Appliance Technician: Bryan, Home Appliance Technician replied 7 years ago
I'm not sure why, this should go in, if you like I can put in for a refund and then opt out and maybe someone else knows, usually when we see someone doing a lot of replies we check the question and try to help but I don't think anyone knows for sure, you may need a tech to install the door, I'm out of idea's,
Ask Your Own Appliance Question
Customer reply replied 7 years ago
Don't worry about the refund. I appreciate all the help.
Appliance Technician: Bryan, Home Appliance Technician replied 7 years ago
I really wish I could have done more though, sorry, thanks Bryan
Ask Your Own Appliance Question
Ask Bryan Your Own Question
Bryan
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
12,157 Satisfied Customers
Experience: 15 yrs. experience as a certified appliance technician.

Bryan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,558 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

83,495 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

18,497 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Elite electric double oven range.controls at top of range
elite electric double oven range.controls at top of range are "locked" error code 5A6 6ATH can you help? … read more
Daniel
Daniel
senior service enginner
High School or GED
2,307 satisfied customers
My Monogram Double oven keeps flashing F97 - I have turned
My Monogram Double oven keeps flashing F97 - I have turned the breaker off 2 times for a 1/2 hour and it still does not work - Help! … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
Kenmore elite double oven light goes on spontaneously and
kenmore elite double oven light goes on spontaneously and codes flash spontaneously and then turn off … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a Thermador CM302 Double oven with Microwave. The
I have a Thermador CM302 Double oven with Microwave. The microwave touch button on the display is not activating. Is there a simple fix or does the whole display need to be replaced? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
We just purchased a double oven model WGE745C0FS an there is
We just purchased a double oven model WGE745C0FS an there is water marks in lower door glass … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a 4 year old GE Profile double oven and the lower
I have a 4 year old GE Profile double oven and the lower oven will not heat up. … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
I have a GE Monogram 30” Convection Wall Double Oven ZET2S.
I have a GE Monogram 30” Convection Wall Double Oven ZET2S. When I turn on the lower oven to bake and set it to 400 degrees the boiler element turns on and turns bright red and heats the oven to 500 -… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Older GE Double oven and the light that is supposed to turn
Older GE Double oven and the light that is supposed to turn on when you go from OFF to BAKE is not turning on consistently anymore. It flickers when it should be constantly lit up.… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have the double ovens, the electric is on, but the ovens
I have the double ovens, the electric is on, but the ovens are not heating, they were working fine. I had an issue with my electric on a different circuit but in trying to figure that out I reset the … read more
travis webb
travis webb
tech.
2,412 satisfied customers
Whirlpool double oven bottom door locked blank display
Whirlpool double oven bottom door locked blank display during cleaning … read more
Rusty S
Rusty S
Technician
155 satisfied customers
Have a maytag double oven model mew5630ddw18 and neither
have a maytag double oven model mew5630ddw18 and neither oven will come on but get a beeping sound so often. The touch pad panel was replaced about 18 months ago. Could it be gone bad again because it… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
We have a kitchenaid double oven and the clock will not
We have a kitchenaid double oven and the clock will not work. All other buttons and features are fine. … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
I have a Whirlpool double oven (RBD306PDT14) and it beeps at
I have a Whirlpool double oven (RBD306PDT14) and it beeps at random from the control board. I've replaced the board twice over the last 14 years and it has about 5 to 6 years on the replacement. It's … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
I'm having a problem with my KitchenAid double oven
I'm having a problem with my KitchenAid double oven KEBS207SSS04. The unit is about 5 years old. I am able to operate the oven normally except I can not turn off the upper oven. Touching the upper ove… read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
I have a Frigidaire Frigidaire double oven that the element
I have a Frigidaire Frigidaire double oven that the element shorted to the frame what damage did the cost I replace the element but it still don't work… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Electric oven fan has stopped working. LG electric oven fan
The fan on my LG oven hasn't worked for about 6 months, I just kept forgetting about it. Now I'm in the baking season. … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
My whirlpool double oven doesn't hold it's temperature
my whirlpool double oven doesn't hold it's temperature setting when baking and beeps constantly when not in use. … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Replacing the control board on double oven and we are
Replacing the control board on double oven and we are getting a F5 P1 code … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x