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Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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I have a Kenmore Electric clothes dryer that will not run.

Resolved Question:

I have a Kenmore Electric clothes dryer that will not run. It is model #110.63012102. It is about 7 years old. It is getting power as the light comes on when the door is open. When I push the start button it does not start. I have tried the timer in several different positions. If I hold the start button down, I can hear the timer ticking. I have checked the start button and thermal fuse with an ohm meter and they seem to be ok. I'm not sure which terminals to check on the timer or motor. I have removed the lower front panel from below the door, Is there any way to remove the blower from the front to get to the motor as it is hard to reach.
Submitted: 7 years ago.
Category: Appliance
Expert:  Bryan replied 7 years ago.
your thermal fuse is probably the issue with this, its located on the blower assembly and looks like this, Part 2986check this for continuity if none replace it, thanks Bryan
Bryan and 4 other Appliance Specialists are ready to help you
Customer: replied 7 years ago.
I borrowed the meter I am using, It is a craftsman digital multi meter 82140, My bother in law showed me which setting to use in OHMs , It is the lowest setting, It doesn't show a number just a arrow and plus sign, when I test the thermal fuse the reading goes to zero and the meter beeps. He told me that was a good reading. Am I testing the continuity correctly?
Expert:  Bryan replied 7 years ago.

i believe so , what you can do is tape the two wires together and see if it starts,

Customer: replied 7 years ago.
I tapes the wires together but it still won't start
Expert:  Bryan replied 7 years ago.
ok have you checked the door switch?
Item #
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Door start switch
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first make sure the little black piece the door hits isn't broke off. you need to check for continuity across the door switch.
Customer: replied 7 years ago.
The little black tab is there, when I push on it and the start button at the same time, the timer ticks, when I release the tab on the door switch, the timer stops ticking. Wouldn't that indicate the door switch is working?
Expert:  Bryan replied 7 years ago.
yes I believe so, let me check some more things, I'll be back soon
Expert:  Bryan replied 7 years ago.
there are only a few things that would cause this, the thermostat< (is good) the door switch(is good) the start switch (is good) this leaves the timer and the motor, you need to take the caps off the sides of the control panel marked # XXXXX on this diagram, and remove the screws, then pull the control forward slightly and tip it back and let it lean against the wall the remove the three 1/4" screws along the back of the top and slide it forward and off then remove the two 1/4" screws holding the front panel and the one one the bottom of it unplug the door switch and remove the front door and all. then reach in and remove the belt from thye pulley and take the drum out , then you can get at the motor , these can be a pain to work on, before doing all that have you checkedfor 220 volts at the back?
Customer: replied 7 years ago.
No I haven't checked for 220 volts? How do I check for that?
Expert:  Bryan replied 7 years ago.
take the cover off the back where the cord connects and put your meter on volts then go to the outside two posts where the cord connects and you should get 220 volts, let me know, thanks Bryan
Customer: replied 7 years ago.
Which setting do I use on the meter? Vac 200 or 600? The meter also has setting for Vdc of 220m, 2000m, 20, 200, 600. I would assume Vac is for alternating current. & Vdc is direct current. I should use the ac setting. Should the dryer be plugged in to test this.
Expert:  Bryan replied 7 years ago.
600 vac.
Customer: replied 7 years ago.
My meter reading is back and forth showing 244 and 245
Expert:  Bryan replied 7 years ago.
ok the power is good, the only thing to do is take this apart like I said, check and make sure the belt isnt broken, if so this is the problem, this has a switch on it and if the belt breaks the machine wont start, if the belt is good take power readings at the motor as you push start , if you get power its the motor if not the timer is bad.

Edited by a1speedyappliance on 3/6/2010 at 10:48 PM EST
Customer: replied 7 years ago.
Ok, I got the thing apart, vacuumed out the lint and dust and I'am looking at the motor, What terminals do I test on the motor and the timer to see whats ok and whats bad. Also, in one of your replys, you mentioned the themostat. I haven't tested that. Isn't there more than 1 and how dow I test those.
Expert:  Bryan replied 7 years ago.
was the belt ok when you took it off? it wasnt broken correct. ? I'm not sure on your machine which terminals you have tio test but you will need to bypass the door swicth and the belt swicth to test the motor, when you get them bypassed test all the terminals one at a time as you push the start button. if you get 120 to the motor when the button is pushed then the timer is good, the thermostat that would cause this not to start was the white thermal fuse i showed you above,
Customer: replied 7 years ago.
The belt was good. Where is the belt switch and what does it look like? By bypassing the switches, you mean they would need to be in the on position, correct. Am I testing the motor with the dryer PLUGGED IN? and my meter at Vac 600?
Expert:  Bryan replied 7 years ago.
yes test this with the dryer plugged in and your meter on 600 vac. the switch should be right under the motor and pulley assembly, and yes you need these so they are like the door was shut in the closed possition, I have to sign off but will be on in the morning to check, thanks Bryan
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Customer: replied 7 years ago.
Hi Bryan, I figured out what was wrong with the dryer. The belt was not broken but the belt switch was. Thank You for your help.