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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 81862
Experience:  9+ years being an appliance technician with factory training.
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Kenmore wall oven model 790.41392403. Upper oven does not

Resolved Question:

Kenmore wall oven model 790.41392403.

Upper oven does not heat; lower oven works fine.

If possible please indicate cause of problem and replacement part required, if any.

Do you stock the service manual for this oven?

Thank you.

Jean-Pierre Harrison
Submitted: 7 years ago.
Category: Appliance
Expert:  Tyler Z. replied 7 years ago.
have you tried broil on the upper oven? Does broil work?
Customer: replied 7 years ago.
Neither broil nor bake functions work.
Expert:  Tyler Z. replied 7 years ago.
ok then that means you either have a bad relay on your control board and will need a new one, or more likely you have a tripped high limit switch. To access the high limit switch you actually need to uninstall the oven (I know it's in the wall so it's not a task for everyone) and remove the top and back panel. There is a 1" round device usually black with a tiny red button on it and 2 wires going to it. Push the red button hard and if it clicks, it will reset and start heating again.
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Customer: replied 7 years ago.
Thank you.

Do you have the replacement control board if necessary for replacement?
Expert:  Tyler Z. replied 7 years ago.
we don't carry parts but if you needed the bord you could order it at searspartsdirect.com
Tyler Z. and 3 other Appliance Specialists are ready to help you