How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Appliance Tech Larry Your Own Question
Appliance Tech Larry
Appliance Tech Larry, Home Appliance tech
Category: Appliance
Satisfied Customers: 19184
Experience:  Over 35 years of in home appliance repair and service
14308609
Type Your Appliance Question Here...
Appliance Tech Larry is online now
A new question is answered every 9 seconds

I just purchased a Whirlpool refrigerator - Model GX2FHDXVQOO;

Resolved Question:

I just purchased a Whirlpool refrigerator - Model GX2FHDXVQOO; Serial #: KY4718321.
There is a part included that the diagram does not show. Can you tell me what it is to be used for. It appears to be a bracket that is 15 inches long and 2.5 inches wide with a flip down arm on the end.
Submitted: 7 years ago.
Category: Appliance
Expert:  Appliance Tech Larry replied 7 years ago.
can you take a picture of it and send to me please
Customer: replied 7 years ago.
I cannot, do not have the capability.
Expert:  Appliance Tech Larry replied 7 years ago.
does it have a hook shape a bottle can lay in
Customer: replied 7 years ago.
No. The size is 15 x 2.5 x .5
Expert:  Appliance Tech Larry replied 7 years ago.
does it look like this
graphic
Expert:  Appliance Tech Larry replied 7 years ago.
i checked the model and thats just a extra trim that was left in the fridge from the manufactor so its nothing to worry over and you can save it or get rid of it / thanks
Customer: replied 7 years ago.
I don't understand what you mean 'trim' - this is an attachment of some kind.
Expert:  Appliance Tech Larry replied 7 years ago.
it fits on the shelf and alot of times when they are building a fridge and they get hold of the wrong part to install they will just leave it inside instead of putting it back in stock ,, i have seen this happen many times
Customer: replied 7 years ago.

I don't mean to be a nuisance, but if you can see a diagram of the parts that is to accompany the refrigerator, there is a small attachment that appears to be a support for one of the glass shelves. Is it possible that they shipped the wrong part? It is not included in the parts I received.

I can also appreciate your previous answer, and you could be totally correct.

Expert:  Appliance Tech Larry replied 7 years ago.
its very possable they shipped the wrong part and if everything fits inside and no problem they i would not worry about it but keep it and the 1st time you need service on it let the tech see it and get you the correct part or you can call for service now and get them out there since the fridge comes with a full one year warranty
Appliance Tech Larry and other Appliance Specialists are ready to help you