How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 80272
Experience:  9+ years being an appliance technician with factory training.
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

GE microwave runs but wont heat food.

Resolved Question:

GE microwave runs but won't heat food.
Submitted: 7 years ago.
Category: Appliance
Expert:  Tyler Z. replied 7 years ago.
If the unit is running normal and sounds normal but just isn't heating, then it's likely that your magnetron itself has gone bad and will need to be replaced. There is a 5 year warranty on this part so if it's less than 5 years old I would call GE. Otherwise the replacement of this part will cost about $300 and it's not safe to work on yourself as it can store 3000 volts even when unplugged which is enough to kill you.
Tyler Z. and other Appliance Specialists are ready to help you