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Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 10364
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
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how do i reset the defrost control on a GE eterna refrigerator

This answer was rated:

how do i reset the defrost control on a GE eterna refrigerator model no. is ess25xgmd ww?please help if you can i have looked everywhere inside and under like recommended
can you check your model number once again please?
Customer: replied 7 years ago.
ESS25XGMD WW this is my model number.My serial number is XXXXX

OK Thank you the WW has no space before it .

This model does not have a RESET button ,

It has An Electronic control in the rear of the unit .

To advance it into defrost unplug the unit for 30 seconds and then plug it back in .

Customer: replied 7 years ago.
If i unplug the refrigerator will it reset the electronic control? And should I Wait for all the ice to melt on the coils?

Yes that is how you advance it into defrost and just unplug it for 30 sec.

then it Should go into defrost to melt the coils

Whrlp Master Tech and 3 other Appliance Specialists are ready to help you
Customer: replied 7 years ago.
I have a piece that a tech give me that hooks on to the coil with two wires .Is that the defrost heater? If it doesn't melt it when i reset it, then that piece needs to be replaced.Am I correct and thank you for your patience.

no that is the defrost thermostat if it is bad it will not go into defrost .

you will need to defrost it by hand.