How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Appliance Tech Larry Your Own Question
Appliance Tech Larry
Appliance Tech Larry, Home Appliance tech
Category: Appliance
Satisfied Customers: 19183
Experience:  Over 35 years of in home appliance repair and service
Type Your Appliance Question Here...
Appliance Tech Larry is online now
A new question is answered every 9 seconds

My Bosch washing machine is giving me an E13 error code, Ive

This answer was rated:

My Bosch washing machine is giving me an E13 error code, I've cleaned out the drain pipe (nothing was in there), but I'm still getting the code and the tub has water in it. Is there something I can do before calling customer service??The machine is just over a year old.
E13 is the error for not draining ,,
unplug the washer's power cord from the electrical outlet. Then open the filter door, and unscrewed the plastic cap, clean out the area behind the cap and if the filter is clear then replace the water pump and you can get it at a local appliance parts dealer near you with the model number / thanks
Customer: replied 7 years ago.
how do you open the filter door?
please send me the complete model number
Customer: replied 7 years ago.

WFMC 2201 UC/15/FD8812/901726

on the lower front of your washer is a door that you will open and just inside is the pump and you screw the cap of the pump out and thats the filter ,, have some towels ready because you will loose water doing this / thanks
Customer: replied 7 years ago.
I found the door, but I can't figure out how to open it. Tried inserting a small screw driver and turning the door, but it only moves a little.....does the door pop out or screw off?
if i remember right it clips on at the top and the bottom flips out
Appliance Tech Larry and 2 other Appliance Specialists are ready to help you
sorry ,, you will push in on this one with your hand and turn it