How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12157
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

I have a Maytag Neptune front load washer and dryer. Approx

Resolved Question:

I have a Maytag Neptune front load washer and dryer. Approx 5 years old. One of the flanges on the inside of the dryer drum has come loose. It looks like the hardware has fallen into the cabinet. Is this something I can attempt to repair on my own? Or should I hire a repair company to handle?
Submitted: 7 years ago.
Category: Appliance
Expert:  Bryan replied 7 years ago.
can you get me the model #? are you talking about one of the paddles in the dryer drum?
Customer: replied 7 years ago.
Don't have the model number with me at work. But yes, I am talking about the paddle.
Expert:  Bryan replied 7 years ago.
do these stack? you will need to remove the top of the dryer to get at the screws that hold this paddle on, if you get me the model # XXXXX i will get the diagrams for you, thanks Bryan
Customer: replied 7 years ago.
Hang on. I'll head home and get the model number. Only a few minutes
Expert:  Bryan replied 7 years ago.
Customer: replied 7 years ago.
Expert:  Bryan replied 7 years ago.
take screws # XXXXX out of the front panel (both sides) then pull the panel # XXXXX out from the top, it will come off and lift it off the bottom clips, then you will see the screws holding the top down, they hold the clips #2 on this diagarm, then you can lift the top and get at the holes that hold the baffle in, thanks Bryan,
Bryan and other Appliance Specialists are ready to help you