How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

I just purchased a 5.1 GE chest freezer from Brandsmart (discount

Resolved Question:

I just purchased a 5.1 GE chest freezer from Brandsmart (discount warehouse). The freezing part works fine, but the thermostat allows the temp to fluctuate widely (freezer will turn on, go to -14, then cut off and not come back on until +6). I'm guessing the thermostat is defective. I don't expect any service from Brandsmart, but I'm quite an amateur handyman. Am I probably correct that the problem is the thermostat. If so, should I replace it with a new GE thermostat or is there a better on available. Reliability is more important to me than price.
Submitted: 7 years ago.
Category: Appliance
Expert:  Bryan replied 7 years ago.
well these can fluctuate from -14 and not come back on until it gets to +6 anywhere from 0-10 degrees is fine, I'm not sure changing the thermostat will change this, if everything is staying frozen good I wouldn't worry about it, hope this helps, thanks Bryan
Bryan and other Appliance Specialists are ready to help you