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Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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I Have a new GE profile gas oven...used the self cleaning last

Resolved Question:

I Have a new GE profile gas oven...used the self cleaning last night...when started, it said 4 hours, but after 1 1/2 hrs the smell was so bad, we turned it off. This a.m., we cannot unlock the door. The light says door locked..there is no latch. Do we have to run the minimum time of 4 hours or can we over ride this. How can we unlock the door.
Submitted: 7 years ago.
Category: Appliance
Expert:  Bryan replied 7 years ago.
try shutting the breaker off for 1/2 hour and then turn it back on, see if it unlocks, how new is this,?
Customer: replied 7 years ago.
1 month old
Expert:  Bryan replied 7 years ago.
ok if shutting the breaker off doesn't work this has a 1 year warranty, you need to call for service so you don't void the warranty, hope this helps, thanks Bryan
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