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Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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what does f11 mean washer stopped in the middle of spin c

Customer Question

what does f11 mean? washer stopped in the middle of spin cycle.
Submitted: 7 years ago.
Category: Appliance
Expert:  Bryan replied 7 years ago.
this is the meaning,

Serial Communication Error

Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.

  • Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)
  • Check the Drive system for any worn or failed components
  • Check MCU
  • Check CCU
  • Check Motor
  • Check Wire Harness
thanks Bryan
Bryan and other Appliance Specialists are ready to help you
Customer: replied 7 years ago.
Bryan, I did a motor test and got a healthy 6.2Ω. Also I did a visual inspection of the security of all harnesses visible with the top and back panels removed. Any suggestions for my next step(s)? What would be the new process or test a technician would try to further troubleshoot?
Expert:  Bryan replied 7 years ago.
if you were able to check those things, i can send you the tech sheets for further testing, click this blue link, thanks Bryan