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Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12157
Experience:  15 yrs. experience as a certified appliance technician.
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freezer is making loud noise when running

Resolved Question:

freezer is making loud noise when running
Submitted: 7 years ago.
Category: Appliance
Expert:  Bryan replied 7 years ago.
can you get me the full model #? First, here are some tips to help with your model number:
  1. Don't enter a dash if it's not required.
  2. Don't enter any blank spaces.
  3. Be sure a zero is not the letter O.
  4. Be sure a lower case L is not a 1.
  5. Kenmore models always have a 3 digit prefix such as 110 or 665, then a period, then more numbers.
Next, look for an aluminum tag--or a silver or white adhesive label. The model number may be printed or stamped onto the tag and it may be written in two different type sizes or styles.

You might find the tag in one of these places:

All types

  • Inside the refrigerator or freezer, on the upper left or right side wall
  • Behind the lower crisper drawer
  • Behind the lower toe kick-plate
  • On the face frame of the refrigerator body

thanks Bryan

Customer: replied 7 years ago.
Expert:  Bryan replied 7 years ago.

you will need to check the fan behind the panel inside the freezer, make sure its not hitting any ice, if not replace the fan motor, Part(NNN) NNN-NNNN width=you can order this on line @ if there is a lot of frost behind the panel then you have a defrost problem and will need to replace this, Part(NNN) NNN-NNNN width=its the defrost thermostat, you can order this @

thanks, Bryan

Bryan and 4 other Appliance Specialists are ready to help you
Customer: replied 7 years ago.
Can a layman do this or do we need a repairman? Where does it go?
Customer: replied 7 years ago.
Did you get my second question?
Customer: replied 7 years ago.
Can we put this part on ourselves or do we need a repairman?
Customer: replied 7 years ago.
Can we put this part on ourself?