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Ask Chas Your Own Question
Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16453
Experience:  Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
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I have a side-by-side refrigerator/freezer (at least 10 years

Customer Question

I have a side-by-side refrigerator/freezer (at least 10 years old) and used a brush and vacuum to clean around the coils underneath for the first time in a long while yesterday. there was a ton of dust and hair I cleaned out. While cleaning on the back of the freezer side, I believe my brush hit something an I heard a loud clicking sound that stayed on for about 30 seconds. Now, 10 hours later, the frozen foods are starting to get soft an the fan is running non-stop. Might I have changed a setting or damaged something?
Submitted: 7 years ago.
Category: Appliance
Expert:  applianceguy replied 7 years ago.
Hi, Look inside unit on refer side and look for model #.
Customer: replied 7 years ago.
Kenmore Porcelin Plus, Model #(NNN) NNN-NNNN
Expert:  applianceguy replied 7 years ago.
That model # XXXXX XXXXX coming up.
Customer: replied 7 years ago.
The # XXXXX gave you have have been part of the Serial Number

Next to model, it says "Coldsdpot 106"
Expert:  applianceguy replied 7 years ago.
Look for a long # XXXXX looks like 106.12344 Coldspot 106 is just a name.
Expert:  Chas replied 7 years ago.

You will need to remove the back cover on the unit by pulling it away from the wall , and removing the back cover, look at the fan motor back there to make sure that you did not bend a fan blade and jam the motor, if so, unplug the machine then straighten it until it spins freely, then replug in the machine so it will cool the coils under the unit.


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