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rob clement
rob clement, Home Appliance Technician
Category: Appliance
Satisfied Customers: 593
Experience:  20 years experiance working on all major brands of appliances
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I have a viking fridge; the light is not turning off when

Customer Question

I have a viking fridge; the light is not turning off when the door is closed. The alarm has gone off twice indicating that the door is open. How can a get the light to turn off when the door is closed? thanks
Submitted: 7 years ago.
Category: Appliance
Expert:  rob clement replied 7 years ago.
Hi my name is XXXXX XXXXX
If you open the door an depress the light switch,will the light go out?
Customer: replied 7 years ago.
Hi, on this model, there is not the normal switch to depress, I don't know how the fridge knows the door is closed.
Expert:  rob clement replied 7 years ago.
Can you give me a model number please.
Rob
Customer: replied 7 years ago.
Sorry, I don't have the model #. The fridge is 15.2 cubic feet and the freezer is 5.7 cubic feet. The freezer is on the bottom. Hope that helps. thanks
Expert:  rob clement replied 7 years ago.
I would really need a model number to help you properly.I will see if someone else can help you.
Rob
Customer: replied 7 years ago.
Thanks anyway. but I'll call a local tech guy. thanks
Expert:  rob clement replied 7 years ago.
Thank you