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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Hi, I have a samsung Q1435v big wash and the door wont open.

Customer Question


I have a samsung Q1435v big wash and the door wont open. When the cycle finishes I can hear the auto lock click as if deactivating but when i pull the handle it is as if it is still locked. I have tried the manual release but this also feels the same as though the whole lock mechanism is jammed.

Can anyone help

Regards Chris
Submitted: 7 years ago.
Category: Appliance
Expert:  Appliance Tech Larry replied 7 years ago.
do you have the model number?