How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

We purchased as ASKO dishwasher model 1385 in 1997. It is not

Resolved Question:

We purchased as ASKO dishwasher model 1385 in 1997. It is not draining and there is no obvious obstruction and we suspect that the pump is broken. We also need to replace the lower rack which is falling apart. On researching the internet we have become aware of the 2007 recall for potential fire in our model. Could you give me us an idea of what the pump and rack would cost to replace and what expense, if any, would be entailed in rectifying the recall problem. Thanks.
State Road NC
Submitted: 7 years ago.
Category: Appliance
Expert:  Bryan replied 7 years ago.
well the pump is available, $99.85 @ Part(NNN) NNN-NNNN width=the lower rack however is not, sorry, as far as the recall goes its probably to late for that but you could call asko and find out, unfortunately i dont have that phone number, hope this helps, thanks Bryan
Bryan and other Appliance Specialists are ready to help you